How will I get my refund from Netgear?

Original payment method, at the purchase price plus sales tax, less any return shipping charges. Processing time: Refunds appear on your statement within approximately 15 business days..

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Netgear Return Policy

Q: What is Netgear's return window?

Netgear allows returns within 30 days for new products; 90 days for refurbished products. of purchase. Non-warranty returns of new products must be requested and returned within 30 days of purchase. Refurbished products bought on netgear.com have a 90-day return period. Bundle or promotional purchases may be adjusted or pro-rated when returned.

Q: Do I need a receipt to return items at Netgear?

Receipt requirement: lookup available. Original payment method, at the purchase price plus sales tax, less any return shipping charges..

Last verified Oct 12, 2026

Official Netgear PolicyOfficial source

www.netgear.com/about/terms-and-conditions

Oct 12, 2026

Policy changed on Oct 12, 2026

Returns are now started by phone (888-NETGEAR), not online; 30/90-day windows unchanged

We updated this page from Netgear's new policy text on netgear.com.

Rechecked Oct 12, 2026: we reviewed the current policy text on netgear.com. How we verify

Summary

Netgear offers a 30 days for new products; 90 days for refurbished products. return window on most items. Non-warranty returns of new products must be requested and returned within 30 days of purchase.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via original payment method, at the purchase price plus sales tax, less any return shipping charges.. Notable exceptions include products bought elsewhere must be returned to the place of purchase; netgear does not give refunds itself., refunds or replacements are not issued for packages lost or missing after leaving the netgear warehouse., bundle or promotional purchases may be adjusted or pro-rated when returned., and more. Refund processing: Refunds appear on your statement within approximately 15 business days..

Return Window

30 days for new products; 90 days for refurbished products.

Receipt

lookup available

Return Conditions

Non-warranty returns of new products must be requested and returned within 30 days of purchase.
Refurbished products bought on netgear.com have a 90-day return period.
Bundle or promotional purchases may be adjusted or pro-rated when returned.

Refund Methods

Original payment method, at the purchase price plus sales tax, less any return shipping charges.

Exceptions & Restrictions

Products bought elsewhere must be returned to the place of purchase; NETGEAR does not give refunds itself.
Refunds or replacements are not issued for packages lost or missing after leaving the NETGEAR warehouse.
Bundle or promotional purchases may be adjusted or pro-rated when returned.

Online / Mail Returns

For return information or to start a return, call 888-NETGEAR (888-638-4327).

Gift Returns

The return process for gifts is the same as for regular purchases, but the refund is issued to the original purchaser's payment method.

Price Adjustments

A 30-Day Price Protection Guarantee is offered on purchases from NETGEAR.com, refunding the difference if the same product is advertised for a lower price on their site within that period.
The Price Protection Guarantee does not apply to clearance, refurbished items, holiday sales events, or prices from other resellers.

Additional Notes

New products and NETGEAR services can be returned or canceled within 30 days.
Refurbished products can be returned within 90 days.

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