What is Netgear's return window?

Netgear allows returns within 30 days for new products; 90 days for refurbished products. of purchase. Products must be returned in new or like-new condition. Only items purchased from NETGEAR.com can be returned. Items that were part of a promotional bundle must be returned together.

Do I need a receipt to return items at Netgear?

Receipt requirement: lookup available. Original form of payment..

← All return policies

Netgear Return Policy

Last verified: 2026-03-20

Official Netgear PolicyVerified

store.netgear.com/returns

2026-03-20

Summary

Netgear offers a 30 days for new products; 90 days for refurbished products. return window on most items. Products must be returned in new or like-new condition.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via original form of payment.. Notable exceptions include products not purchased from netgear.com must be returned to the original seller., returns from the pro av store require contacting the netgear pro av sales team., refunds or replacements are not issued for packages that are lost or missing after leaving the netgear warehouse., and more.

Return Window

30 days for new products; 90 days for refurbished products.

Receipt

lookup available

Return Conditions

Products must be returned in new or like-new condition.
Only items purchased from NETGEAR.com can be returned.
Items that were part of a promotional bundle must be returned together.

Refund Methods

Original form of payment.

Exceptions & Restrictions

Products not purchased from NETGEAR.com must be returned to the original seller.
Returns from the Pro AV store require contacting the NETGEAR Pro AV Sales team.
Refunds or replacements are not issued for packages that are lost or missing after leaving the NETGEAR warehouse.

Online / Mail Returns

All returns must be processed by mail.
To start a return, you must provide your order number and email address or log in to your account.

Gift Returns

The return process for gifts is the same as for regular purchases, but the refund is issued to the original purchaser's payment method.

Price Adjustments

A 30-Day Price Protection Guarantee is offered on purchases from NETGEAR.com, refunding the difference if the same product is advertised for a lower price on their site within that period.
The Price Protection Guarantee does not apply to clearance, refurbished items, holiday sales events, or prices from other resellers.

Additional Notes

New products, services, and memberships can be returned within 30 days.
Refurbished products can be returned within 90 days.
Orders cannot be canceled once they have been placed.