What is Michael Kors's return window?

Michael Kors allows returns within 30 days of purchase. Item must be new, unused, unwashed and in good condition. All original hangtags, packaging, and components must be included. An original receipt or gift receipt is required.

Do I need a receipt to return items at Michael Kors?

Receipt requirement: yes. Full refund to the original form of payment or exchange.. Store credit for returns of online orders using PayPal or in-store purchases using AliPay..

How will I get my refund from Michael Kors?

Full refund to the original form of payment or exchange.. Store credit for returns of online orders using PayPal or in-store purchases using AliPay.

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Michael Kors Return Policy

Last verified: 2026-03-19

Official Michael Kors PolicyVerified

www.michaelkors.com/info/returns-exchange.html

2026-03-19

Summary

Michael Kors offers a 30 days return window on most items. Item must be new, unused, unwashed and in good condition.. Receipt is required. Refunds are issued via full refund to the original form of payment or exchange. or store credit for returns of online orders using paypal or in-store purchases using alipay.. Notable exceptions include underwear, custom-made items, face masks, and clearance items cannot be returned., swimwear must have the original hygienic strip and all tags attached., online purchases made with klarna or shoppay cannot be returned to a store and must be returned by mail., and more.

Return Window

30 days

Receipt

yes

Return Conditions

Item must be new, unused, unwashed and in good condition.
All original hangtags, packaging, and components must be included.
An original receipt or gift receipt is required.

Refund Methods

Full refund to the original form of payment or exchange.
Store credit for returns of online orders using PayPal or in-store purchases using AliPay.

Exceptions & Restrictions

Underwear, custom-made items, face masks, and clearance items cannot be returned.
Swimwear must have the original hygienic strip and all tags attached.
Online purchases made with Klarna or ShopPay cannot be returned to a store and must be returned by mail.

Online / Mail Returns

Returns can be made by mail or in any Michael Kors full-price retail store in the United States.
Returns must be made within 30 days from the date the order was shipped.
Returns by mail are free using the prepaid shipping label included with the order.

In-Store Returns

In-store purchases can be returned within 30 days of the original purchase date.
Online orders can be returned to a store within 30 days of the shipment date.

Gift Returns

Gifts can be returned with a gift receipt.

Exchange Policy

Exchanges are offered within 30 days of the original purchase or shipment date.
Online orders can only be exchanged in-store, subject to inventory availability.
Mail-in exchanges are not supported.

Additional Notes

Returned items must not be washed, worn, or altered.
Exchanges in-store are subject to the inventory availability in that specific store.