What is Logitech's return window?

Logitech allows returns within 30 days from the date of delivery for new and pre-order products. of purchase. The return request must be made within 30 days from the date the order was delivered. If your order included a complimentary gift with purchase, it must also be returned to receive a full refund. A copy of the sales receipt or dated itemized receipt is required for returns.

Do I need a receipt to return items at Logitech?

Receipt requirement: yes. Refunds will be credited back to the original method of payment..

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Logitech Return Policy

Q: What items cannot be returned at Logitech?

Engraved products are not eligible for refund or exchange.. Refurbished, open-box, and dented box products have a limited 30-day return policy.. Open-box items are eligible for a refund only, no exchanges are permitted..

Last verified: 2026-03-20

Official Logitech PolicyVerified

support.logi.com/hc/en-us/articles/360023351333-Information-on-orders-refunds-and-returns

2026-03-20

Summary

Logitech offers a 30 days from the date of delivery for new and pre-order products. return window on most items. The return request must be made within 30 days from the date the order was delivered.. Receipt is required. Refunds are issued via refunds will be credited back to the original method of payment.. Notable exceptions include engraved products are not eligible for refund or exchange., refurbished, open-box, and dented box products have a limited 30-day return policy., open-box items are eligible for a refund only, no exchanges are permitted., and more.

Return Window

30 days from the date of delivery for new and pre-order products.

Receipt

yes

Return Conditions

The return request must be made within 30 days from the date the order was delivered.
If your order included a complimentary gift with purchase, it must also be returned to receive a full refund.
A copy of the sales receipt or dated itemized receipt is required for returns.

Refund Methods

Refunds will be credited back to the original method of payment.

Exceptions & Restrictions

Engraved products are not eligible for refund or exchange.
Refurbished, open-box, and dented box products have a limited 30-day return policy.
Open-box items are eligible for a refund only, no exchanges are permitted.

Damaged or Defective Items

If a product is damaged, faulty, or has developed a fault, you may have one or more legal remedies available.
For a minor failure, Logitech may elect to repair, replace, or refund the product.
For a major failure, you are entitled to reject the goods and choose a refund or replacement.
Warranty claims are generally processed through the point-of-purchase retailer during the first thirty (30) days after purchase.

Additional Notes

The online store offers a 30-day money-back guarantee.
The refund will include the purchase price and original shipping and handling charges if applicable.
Only the original buyer is entitled to a return and refund; gifts are not eligible for a refund to the recipient.

What Redditors Are Saying

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r/IndianGaming·5y ago

I ordered a Logitech G29 motion controller from Flipkart. But got a ceiling fan and a speaker inside the box. Customer service kept me hanging for 10 days and now refuses to replace/refund. Please never buy from Flipkart. I am extremely disappointed. Breaks my heart.

Amazon refusing to refund me because the serial numbers are different. If only they knew that Logitech uses a different serial number on the box and different serial number on the item it self.

81 comments

r/simracing·2mo ago

Return Logitech G920 for Moza R3?

As the title explains, I picked up a Logitech G920 bundle about a week ago with the three pedals and the H shifter. I have realized that I like some racing a lot and I wanna get into games like ACC, currently only been on FH5. I can still return the Logitech to Walmart for a full refund and then Bes

20 comments