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Jared Return Policy

Last verified: 2026-03-20

Official Jared PolicyVerified

www.jared.com/returns-and-exchanges

Summary

Jared offers a 30 days return window on most items. Items must be in their original condition.. Receipt is required. Refunds are issued via refunds are credited to the same tender as the original purchase. or for check purchases or cash refunds over $500, a refund check will be mailed within 21 days.. Notable exceptions include special ordered watches, custom designs, gift cards (except where required by law), and more.

Return Window

30 days

Receipt

yes

Category

online

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Return Conditions

  • Items must be in their original condition.
  • All original packaging, instructions, and paperwork must be included.
  • Watches must be returned with all links.
  • The ReKlaim tag must still be affixed where applicable.

Refund Methods

  • Refunds are credited to the same tender as the original purchase.
  • For check purchases or cash refunds over $500, a refund check will be mailed within 21 days.
  • Refunds for items purchased with a gift card will be given as a new gift card.

Exceptions & Restrictions

  • Special ordered watches
  • Custom designs
  • Gift cards (except where required by law)
  • Jewelry that has been engraved or altered/modified beyond sizing or stone setting
  • Protection plan replacement merchandise
  • Merchandise purchased using Progressive Leasing cannot be exchanged.

Online / Mail Returns

  • Returns for online orders can be made for up to 30 days after the date shipped.
  • You must include the packing slip and all original documents with your return.
  • Ship the package pre-paid and insured for the full purchase price.
  • Exchanges must be done in one of their stores.

In-Store Returns

  • You can return or exchange items at any Jared store for up to 30 days after purchase.

Gift Returns

  • Merchandise accompanied by a gift receipt may be returned for a gift card or exchanged for merchandise within 30 days of the purchase date.
  • Online gift purchases can be returned by mail if you have the billing ZIP code and order number.

Additional Notes

  • Sizing fees for sized-to-order rings that are returned will be refunded.
  • For trade-ins, you will receive either your original trade-in or similar merchandise.

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