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ILIA Beauty Return Policy
Last verified: 2026-03-20
Official ILIA Beauty PolicyVerified
support.iliabeauty.com/en-US/what-is-your-returnexchange-policy-732130
Video Guides
Return Conditions
- Item must have been purchased from iliabeauty.com.
- Return must be initiated within 60 days of purchase.
- ILIA Beauty monitors returns and reserves the right to refuse service to anyone who may misuse or abuse the policy.
Refund Methods
- Refund to original payment method
- Store credit
Exceptions & Restrictions
- Gifts with purchase are not eligible for a return or exchange.
- Any product labeled as 'final sale' is not eligible for a return or exchange.
- Original shipping costs will not be refunded.
Online / Mail Returns
- Start the return process online using your order number and zip code.
- There is no restocking fee and a pre-paid shipping label is provided for returns that must be shipped.
Additional Notes
- If you purchased from a retailer other than iliabeauty.com, you must contact that retailer to process your return.
- The company reserves the right to refuse service to individuals who misuse or abuse the return policy.