Family Dollar Return Policy
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www.familydollar.com/return-policy
Rechecked : familydollar.com still states the headline terms shown here (30 days). How we verify
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Return Conditions
- Merchandise purchased in stores can be returned to any Family Dollar Store.
- With original receipt, items will be exchanged for other merchandise item(s) or a refund will be issued in the original form of payment.
- Without original receipt, customers may return up to three items within a 30-day period for exchange or refund at the lowest advertised price.
Refund Methods
- With original receipt, a refund will be issued in the original form of payment.
- Without original receipt, refunds will be issued as a Family Dollar merchandise return card.
- Food items returned without a receipt are only eligible for exchange for other food items; a return card will not be issued.
Exceptions & Restrictions
- Air Mattresses cannot be returned to Family Dollar; they must be returned to Kentex Corporation within 15 days with original box and receipt.
- For Electronics, Heaters, and Fans: Unopened merchandise with original receipt may be exchanged or returned.
- For Electronics, Heaters, and Fans: Opened merchandise with original receipt may only be exchanged for the same item.
- For Electronics, Heaters, and Fans: Merchandise (unopened or opened) without original receipt may not be returned or exchanged.
- Any food items purchased and returned without a receipt can only be exchanged for other food items.
- Any medical items purchased with a Medicare or Medicaid OTC benefits card and returned without a receipt can only be exchanged for other medical items.
Additional Notes
- Family Dollar Brands Guarantee: If you are not 100% satisfied with any Family Dollar brand product, simply return it within 30 days with a receipt for an exchange or full refund.
- Where permitted, with original receipt, unopened Alcoholic Beverages may be refunded to the original form of payment.
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What Redditors Are Saying
Family Dollar Refund Policy
Does anyone know how to contact corporate to report an individual store? Can’t find anything on the website. Basically, just returned $28 worth of clothing (2 sweaters) that I bought 4 days ago with cash. Manager says their store’s policy is any cash return over $5 must be put on a gift card. I aske
Family Dollar exchange question
Is there a way to do an exchange without doing a whole return and then a separate transaction for the new item? I was told this is the only way the register can handle exchanges, but I just wanted to make sure there isn’t an easier way I could be doing this in one transaction or something. It just s