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Dick's Sporting Goods Return Policy

Last verified: 2026-03-19

Official Dick's Sporting Goods PolicyVerified

www.dickssportinggoods.com/s/return-policy

Summary

Dick's Sporting Goods offers a 90 days from the date of purchase for in-store purchases and from the original shipment date for online orders on most products. Dick's Sporting Goods Warehouse and Going, Going, Gone! locations offer a 30-day return policy on most products. return window on most items. Products must be in a clean and resalable condition to be eligible for a refund.. Receipt is required. Refunds are issued via refund to the initial form of payment for most purchases with valid proof of purchase (cash, credit card, debit card, and dick's gift card). or store credit for the lowest selling price for returns without a valid proof of purchase (requires a valid id).. Notable exceptions include items requiring gasoline or fuel cannot be returned., airbeds cannot be returned if the package is opened or the factory seal is broken., custom/personalized/special order items cannot be returned., and more. Refund processing: Mail returns usually take 2-3 weeks from Dick's Sporting Goods receiving your return for a credit to be issued..

Return Window

90 days from the date of purchase for in-store purchases and from the original shipment date for online orders on most products. Dick's Sporting Goods Warehouse and Going, Going, Gone! locations offer a 30-day return policy on most products.

Receipt

digital ok

Category

clothing

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Return Conditions

  • Products must be in a clean and resalable condition to be eligible for a refund.
  • Electronics must be returned in the original packaging and with all accompanying manuals, parts, and accessories.
  • For other items, returns may be accepted if items are clean and in good condition, even if they have been opened, tried on, or tested.

Refund Methods

  • Refund to the initial form of payment for most purchases with valid proof of purchase (cash, credit card, debit card, and Dick's gift card).
  • Store credit for the lowest selling price for returns without a valid proof of purchase (requires a valid ID).
  • A Dick's gift card will be provided for purchases made using non-Dick's branded gift cards, Affirm, AfterPay, Klarna, PayPal, exchanges, or where multiple tender types were used.
  • Store credit will be provided for purchases made using some third-party marketplaces such as Instacart.
  • Returns with a gift receipt will be offered a gift card or an even exchange.

Exceptions & Restrictions

  • Items requiring gasoline or fuel cannot be returned.
  • Airbeds cannot be returned if the package is opened or the factory seal is broken.
  • Custom/Personalized/Special Order Items cannot be returned.
  • Autographed Collectibles and Memorabilia cannot be returned.
  • Trading Cards cannot be returned.
  • Gift Cards are non-refundable and not redeemable for cash except as required by law.
  • Football Helmets cannot be returned if the package is opened or the factory seal is broken.
  • Electronic Scooters and Bikes cannot be returned if the package is opened or the factory seal is broken.
  • Face Coverings cannot be returned if the package is opened or the factory seal is broken.
  • Mouthguards cannot be returned if the package is opened or the factory seal is broken.
  • Ice Rinks and Portable Lavatories cannot be returned if the package is opened or the factory seal is broken.
  • Whoop Fitness Trackers cannot be returned if the package is opened or the factory seal is broken.
  • Rapsodo items may only be returned by mail; in-store returns will not be accepted.
  • Opened Hyperice and Theragun products have a 30-day return policy, excluding refurbished products.
  • Pre-owned items, demo items, refurbished items, and Nike Adapt Shoes may be exchanged in the same condition as sold within 7 days of purchase with a valid proof of purchase.
  • Yeezy Shoes purchased in-store have a 24-hour return policy. All online Yeezy Shoe sales are final, with no returns or exchanges accepted.
  • Bikes generally cannot be returned, with a 24-hour grace period for unused, still-in-box bikes shipped to home and not assembled.
  • Firearms, Ammunition, Hunting Bows, Crossbows, Gun Powders, Primers, Rifles/Muzzleloaders, and Black Powder cannot be returned.

Online / Mail Returns

  • Online purchases can be returned at any open Dick's Sporting Goods location or by mail.
  • Original shipping charges for online orders are not refundable.
  • To exchange an online item without visiting a store, return the original item by mail and contact Customer Service to place a new order at the original purchase price.

In-Store Returns

  • Items purchased in-store can be returned at any open Dick's Sporting Goods location.
  • Bring your valid proof of purchase (original sales receipt) and the credit card or gift card used.
  • If you no longer have a valid proof of purchase, Customer Service may be able to send a copy of your receipt.
  • Curbside returns are available for credit or debit card payments; cash or gift card payments require an in-store return.

Gift Returns

  • Returns with a gift receipt will be offered a gift card or an even exchange.
  • If you paid for your original order with a gift card, a new Dick's gift card will be issued for your refund.

Membership & Rewards Benefits

  • ScoreCard members can use their account to track transactions, allowing for returns without a physical receipt by providing their phone number.
  • Returns where a Scorecard Reward or coupon was redeemed will result in an adjusted refund amount.

Damaged or Defective Items

  • Damaged item returns are accepted either online or in-store within the 90-day return policy.
  • Dick's Sporting Goods reserves the right to limit returns or exchanges regardless of proof of purchase for damaged items.
  • Defective products, if within the 90-day window, should be accepted for return.

Price Adjustments

  • Dick's Sporting Goods offers a Best Price Guarantee and will match a lower price from a qualifying retailer within 14 days of purchase.
  • The product must be an exact match (same brand, model number, color, size, weight, and quantity).
  • Exclusions apply, such as clearance, items exceeding 80% off, 'buy one, get one' deals, rebates, gifts with purchases, and site-wide promotions.
  • Generally, Dick's Sporting Goods does not offer retroactive price adjustments if the item's price drops at Dick's after purchase.

Exchange Policy

  • You can bring both online and in-store purchases to any Dick's Sporting Goods store location to be exchanged.
  • The original purchase price will be honored with the exchange.
  • Online-only products are not eligible for exchange in-store.

Additional Notes

  • Valid Proof(s) of Purchase include the order number, order confirmation email, original sales receipt, pack slip, or return barcode.
  • Dick's Sporting Goods, Calia, VRST, Golf Galaxy, and Field & Stream reserve the right to limit returns or exchanges regardless of proof of purchase.
  • Returns may be denied if the original transaction cannot be verified or if the payment method is determined to be unauthorized, invalid, or associated with fraud.
  • Information regarding return activity and from IDs (if applicable for returns without a valid proof of purchase) will be held in a company-wide database of customer return activity.
  • Items requiring repairs should be returned to the manufacturer or an authorized service center.
  • Returns where a Scorecard Reward or coupon was redeemed will result in an adjusted refund amount.

What Redditors Are Saying

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0
r/InstacartShoppers·1y ago

Gift card refund from Dick's sporting goods

So, I've never been refunded a gift card before for an order, so I'm not really clear on protocol here. I accepted a triple order from Dick's that turned out to be fraud. So Instacart removed the batch after I already paid and uploaded the receipts. Support tells me to return the items for a $10 bum

14 comments
141
r/Seahawks·6y ago

Thankfully Dicks Sporting Goods has a 60 day return policy on all those 9ers Jerseys that were recently purchased.

3 comments
8
r/BBallShoes·3y ago

Return policy at Dicks Sporting Goods for basketball shoes?

Just recently bought a pair of Kyrie 5 lows at Dicks, wore them for a couple indoor pickup basketball games for about an hour and I feel like they just aren't a great fit for my foot. They still look brand new aside from the insole lettering being worn down I'm assuming they'll turn down a return du

8 comments
7
r/RunningShoeGeeks·4y ago

Dicks Sporting Goods return policy for shoes?

I bought a pair of shoes, Ghosts 14, and they don’t feel the same as a previous pair I bought. I have worn them for a few runs, but don’t they will work out. Anyone know if I can return them? The website says most products are 90 days, but nothing about if it’s been used.

8 comments