What is Dickies's return window?

Dickies allows returns within 30 days from the purchase date. of purchase. Item must be in new condition. Item must not have been washed, worn, or altered. Must be returned within 30 days of the purchase date.

Do I need a receipt to return items at Dickies?

Receipt requirement: digital ok. Refunds are issued to the original form of payment.. If a refund to the original payment method is not possible, a gift card to Dickies.com will be issued..

How will I get my refund from Dickies?

Refunds are issued to the original form of payment.. If a refund to the original payment method is not possible, a gift card to Dickies.com will be issued.

← All return policies

Dickies Return Policy

Q: What items cannot be returned at Dickies?

All clearance sales are final.. Items purchased from other retailers must be returned to that retailer.. Altered items cannot be returned..

Last verified: 2026-03-20

Official Dickies PolicyVerified

www.dickies.com/en-us/pages/returns

2026-03-20

Summary

Dickies offers a 30 days from the purchase date. return window on most items. Item must be in new condition.. Receipt is required. Refunds are issued via refunds are issued to the original form of payment. or if a refund to the original payment method is not possible, a gift card to dickies.com will be issued.. Notable exceptions include all clearance sales are final., items purchased from other retailers must be returned to that retailer., altered items cannot be returned., and more.

Return Window

30 days from the purchase date.

Receipt

digital ok

Return Conditions

Item must be in new condition.
Item must not have been washed, worn, or altered.
Must be returned within 30 days of the purchase date.

Refund Methods

Refunds are issued to the original form of payment.
If a refund to the original payment method is not possible, a gift card to Dickies.com will be issued.

Exceptions & Restrictions

All clearance sales are final.
Items purchased from other retailers must be returned to that retailer.
Altered items cannot be returned.

Online / Mail Returns

To start a return, log in to your account or use your order number and email if you checked out as a guest.
Select the item(s) and reason for the return.
Package the item, preferably in the original box or bag.
Print a return label or use a QR code at FedEx Office locations for them to print for you.
Drop the package off at the selected return location (e.g., FedEx, USPS).
You will receive an email confirmation once the refund has been initiated after the return is processed.

Gift Returns

Gift returns can be initiated with the order number and email from the original purchaser.
Refunds for gifts are processed to the original form of payment.

Damaged or Defective Items

If you receive a defective or incorrect item, you can return it within 30 days.
For faulty items where the 30-day period has expired, you have 2 years from the order date to file a warranty claim.
Products damaged due to normal wear and tear are not considered faulty.

Exchange Policy

For faster service, Dickies recommends placing a new order for the replacement item and returning the unwanted product for a refund.

Additional Notes

Returns for large orders can be made by contacting Customer Service.
Dickies encourages reusing the original shipping box or bag to reduce waste.