What is David Yurman's return window?

David Yurman allows returns within 30 days of purchase. Items must be unaltered, unworn, and in sellable condition. Returns must be accompanied by a sales receipt or packing slip. The item must be in its original packaging.

Do I need a receipt to return items at David Yurman?

Receipt requirement: yes. Original form of payment. Company check for cash purchases. Merchandise credit for gift recipients.

How will I get my refund from David Yurman?

Original form of payment. Company check for cash purchases. Merchandise credit for gift recipients Processing time: 5-7 business days for online returns.

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David Yurman Return Policy

Q: What items cannot be returned at David Yurman?

David Yurman outlet purchases are final sale.. Personalized and custom designs are final sale.. Items from the High Jewelry and EY® Signature collections are final sale.. Charity rubber bracelets are final sale.. Used merchandise will not be accepted unless defective..

Last verified: 2026-03-20

Official David Yurman PolicyVerified

www.davidyurman.com/customer-care/returns-exchanges.html

2026-03-20

Summary

David Yurman offers a 30 days return window on most items. Items must be unaltered, unworn, and in sellable condition.. Receipt is required. Refunds are issued via original form of payment or company check for cash purchases. Holiday extension: Purchases made from November 3rd through December 24th, 2025, can be returned or exchanged until January 23rd, 2026. Notable exceptions include david yurman outlet purchases are final sale., personalized and custom designs are final sale., items from the high jewelry and ey® signature collections are final sale., and more. Refund processing: 5-7 business days for online returns.

Return Window

30 days

Receipt

yes

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Return Conditions

Items must be unaltered, unworn, and in sellable condition.
Returns must be accompanied by a sales receipt or packing slip.
The item must be in its original packaging.

Refund Methods

Original form of payment
Company check for cash purchases
Merchandise credit for gift recipients

Exceptions & Restrictions

David Yurman outlet purchases are final sale.
Personalized and custom designs are final sale.
Items from the High Jewelry and EY® Signature collections are final sale.
Charity rubber bracelets are final sale.
Used merchandise will not be accepted unless defective.

Online / Mail Returns

A complimentary return label is provided for domestic U.S. orders.
Customers can print a return label or use a print-free QR code at UPS locations.
Allow 5-7 business days for processing after the return is shipped.

In-Store Returns

Merchandise purchased at a full-price David Yurman store can be returned or exchanged at any full-price boutique.

Gift Returns

Gift recipients may receive a merchandise credit for returned items.

Price Adjustments

A one-time price adjustment may be honored if an item becomes a permanent sale item within 10 days of purchase. This excludes temporary special promotions.

Exchange Policy

Exchanges are available for items that are unaltered, unworn, and in saleable condition, accompanied by a sales receipt.

Additional Notes

Returns and exchanges can only be made in the country where the item was originally purchased.
Items purchased from other retailers are subject to that retailer's return policy.