What is Blueland's return window?

Blueland allows returns within 100 days from shipment date of purchase. Applies to domestic (USA) orders only. Item must be returned with all its components. Returns must be shipped within 15 days after the return label is issued.

Do I need a receipt to return items at Blueland?

Receipt requirement: digital ok. Original payment method. Store Credit (as a gift card).

How will I get my refund from Blueland?

Original payment method. Store Credit (as a gift card) Processing time: 5-7 business days after return is received and inspected.

← All return policies

Blueland Return Policy

Q: What items cannot be returned at Blueland?

All sample packs are final sale.. Original shipping fees are non-refundable.. Donations made to non-profit partners are not refunded.. International orders are not eligible for returns, exchanges, or replacements..

Last verified: 2026-03-20

Official Blueland PolicyVerified

www.blueland.com/pages/return-policy

2026-03-20

Summary

Blueland offers a 100 days from shipment date return window on most items. Applies to domestic (USA) orders only.. Receipt is required. Refunds are issued via original payment method or store credit (as a gift card). Notable exceptions include all sample packs are final sale., original shipping fees are non-refundable., donations made to non-profit partners are not refunded., and more. Refund processing: 5-7 business days after return is received and inspected.

Return Window

100 days from shipment date

Receipt

digital ok

Return Conditions

Applies to domestic (USA) orders only.
Item must be returned with all its components.
Returns must be shipped within 15 days after the return label is issued.

Refund Methods

Original payment method
Store Credit (as a gift card)

Exceptions & Restrictions

All sample packs are final sale.
Original shipping fees are non-refundable.
Donations made to non-profit partners are not refunded.
International orders are not eligible for returns, exchanges, or replacements.

Online / Mail Returns

Free returns are available for domestic orders within a 100-day window after shipment.

Damaged or Defective Items

Free replacements for Hand Soap Pumps and Cleaning Spray Nozzles are offered within 100 days of purchase if they lose functionality.

Exchange Policy

Direct exchanges are not offered.
Customers can opt for store credit in the form of a gift card to purchase a different product.

Additional Notes

The 100-day return window begins on the day the product is shipped.
An email notification will be sent once the returned item is received and inspected.