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BISSELL Return Policy
Last verified: 2026-03-20
Official BISSELL PolicyVerified
www.bissell.com/support/shipping-returns
Return Conditions
- The product must be returned with all accessories and manuals included.
- Items must be securely packed, and the original packaging list must be included.
- For safety reasons, cleaning formulas should not be returned.
Refund Methods
- Refunds are issued to the original form of payment.
Exceptions & Restrictions
- Cleaning formulas are not to be returned for safety reasons, but they will still be refunded.
- Returns outside of the 60-day window will be handled under the product's warranty policy.
- Unauthorized returns will not be accepted.
Online / Mail Returns
- Return shipping is free of charge.
- At-home pickup of returns can be arranged.
- A return address label must be attached to the outside of the package.
- Packages can be taken to an authorized FedEx ship center.
Price Adjustments
- A price match can be requested if you find the same model advertised at a lower price by an authorized BISSELL retailer within 14 days of purchase.
Additional Notes
- While a 60-day return policy is stated, there is also a 30-day money-back guarantee mentioned on the website.
- Specific models are listed as having a 60-day return policy.