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Bloomingdale's Return Policy

Last verified: 2026-03-19

Official Bloomingdale's PolicyVerified

www.bloomingdales.com/customer-service/articles/what-is-the-return-and-exchange-policy

Summary

Bloomingdale's offers a Most returns accepted within 30 days of receipt return window on most items. Merchandise must be saleable. Receipt is required. Refunds are issued via credit to original form of payment or merchandise credit (if no receipt). Notable exceptions include pre-owned merchandise (chanel, mygemma, rebag) eligible for returns within 14 days of purchase, items marked "the final offer", altered, customized, monogrammed, or personalized products, and more.

Return Window

Most returns accepted within 30 days of receipt

Receipt

yes

Category

department

Return Conditions

  • Merchandise must be saleable
  • Proof of purchase is required
  • Returned merchandise must be in the same condition as received (unused, unworn, undamaged)
  • Must include all tags and original packaging

Refund Methods

  • Credit to original form of payment
  • Merchandise credit (if no receipt)
  • Refund for furniture protection plans

Exceptions & Restrictions

  • Pre-owned merchandise (CHANEL, myGemma, REBAG) eligible for returns within 14 days of purchase
  • Items marked "The Final Offer"
  • Altered, customized, monogrammed, or personalized products
  • Breast pumps
  • Food and beverage items
  • Sexual wellness products
  • Furniture, mattresses, and area rugs
  • Items sold and shipped by a third party seller
  • Outdoor furniture delivered on or after June 27th cannot be returned

Additional Notes

  • Any gifts with purchase must be returned with qualifying items or their value may be deducted
  • Merchandise purchased at bloomingdales.com or a Bloomingdale’s store cannot be returned or exchanged at The Outlet Store