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Burlington Return Policy

Last verified

Official Burlington PolicyOfficial source

www.burlington.com/helpcenter/return-policy

Rechecked : burlington.com still states the headline terms shown here (30 days, 60 days). How we verify

Summary

Burlington offers a 30 days of purchase with your original receipt for a refund in the original form of payment; receipted returns after 30 days get merchandise credit, and non-receipted returns (with photo ID) and returns after 60 days get merchandise credit for the lowest selling price. return window on most items. Merchandise must be in new condition, unused and unwashed, and in its original packaging.. Receipt is required. Refunds are issued via original form of payment (with receipt within 30 days). or merchandise credit (for non-receipted returns, receipted returns after 30 days, or layaway returns).. Notable exceptions include layaway deposits, payments, and returned layaway merchandise receive a merchandise credit (less service fees)., food items, wall art, rugs, lamps, or furniture cannot be placed on layaway., jewelry counter items need an original receipt dated within 30 days (45 days for loyalty members), a government-issued photo id, and can only be returned to the original store; home removal tags must be attached., and more.

Return Window

30 days of purchase with your original receipt for a refund in the original form of payment; receipted returns after 30 days get merchandise credit, and non-receipted returns (with photo ID) and returns after 60 days get merchandise credit for the lowest selling price.

Receipt

yes

Category

department

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Return Conditions

  • Merchandise must be in new condition, unused and unwashed, and in its original packaging.
  • Bring your original receipt.
  • Non-receipted returns need a photo ID (driver's license, state-issued non-driver ID, passport, or military ID).

Refund Methods

  • Original form of payment (with receipt within 30 days).
  • Merchandise credit (for non-receipted returns, receipted returns after 30 days, or layaway returns).
  • Debit cards using PIN will receive cash.
  • Returns from a check purchase are credited to the original account.

Exceptions & Restrictions

  • Layaway deposits, payments, and returned layaway merchandise receive a merchandise credit (less service fees).
  • Food items, wall art, rugs, lamps, or furniture cannot be placed on layaway.
  • Jewelry Counter items need an original receipt dated within 30 days (45 days for Loyalty members), a government-issued photo ID, and can only be returned to the original store; Home Removal Tags must be attached.
  • Returns are subject to a third-party verification process and system approval.
  • Burlington reserves the right to limit or refuse any refund.

In-Store Returns

  • Bring the item and your original receipt to a Burlington store within 30 days of purchase for a refund.

Membership & Rewards Benefits

  • Loyalty Program members get extended returns within 45 days of purchase at select stores.

Additional Notes

  • Your ID information and return transaction history may be collected and entered into their processor's system.
  • Receipted returns after 30 days receive a merchandise credit instead of a refund.
  • If you paid with a credit card and a Burlington gift card, the credit card is refunded first and the rest comes back as a Burlington merchandise credit card.

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