What is Wild One's return window?

Wild One allows returns within 30 days of purchase. Items must be unused or unworn. A $5 restocking fee applies to all returns and exchanges.

Do I need a receipt to return items at Wild One?

Receipt requirement: digital ok. Original form of payment.

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Wild One Return Policy

Q: What items cannot be returned at Wild One?

Items discounted at 40% or more are considered final sale.. Limited-edition collections are final sale and cannot be exchanged.. Orders of $400 or more are final sale and not returnable.. International orders cannot be exchanged.. Items that are dirty or have been damaged by a dog are not eligible for return or exchange..

Last verified: 2026-03-20

Official Wild One PolicyVerified

wildone.com/pages/contact-us-faq

2026-03-20

Summary

Wild One offers a 30 days return window on most items. Items must be unused or unworn.. Receipt is required. Refunds are issued via original form of payment. Notable exceptions include items discounted at 40% or more are considered final sale., limited-edition collections are final sale and cannot be exchanged., orders of $400 or more are final sale and not returnable., and more.

Return Window

30 days

Receipt

digital ok

Return Conditions

Items must be unused or unworn.
A $5 restocking fee applies to all returns and exchanges.

Refund Methods

Original form of payment

Exceptions & Restrictions

Items discounted at 40% or more are considered final sale.
Limited-edition collections are final sale and cannot be exchanged.
Orders of $400 or more are final sale and not returnable.
International orders cannot be exchanged.
Items that are dirty or have been damaged by a dog are not eligible for return or exchange.

Gift Returns

Unused gift items can be returned or exchanged within 30 days of purchase through the online portal.

Damaged or Defective Items

A 1-year warranty is offered on products with a manufacturer defect. Customers should contact help@wildone.com.
Damage caused by a pet is not considered a manufacturer defect.

Exchange Policy

Unused or unworn items can be exchanged within 30 days.
A $5 restocking fee is applied to all exchanges.
Limited-edition and international orders are not eligible for exchange.

Additional Notes

All returns and exchanges are subject to a $5 restocking fee.
Customers with international orders must contact help@wildone.com for return instructions.