What is Too Faced's return window?

Too Faced allows returns within 30 days from the date of delivery of purchase. Products must be in new or gently used condition. Returns of items that included a free promotional item must be returned with the free promotional item. Only products purchased from TooFaced.com are accepted for return.

How will I get my refund from Too Faced?

The purchase price will be refunded to the original form of payment.. If the payment was split between a Too Faced gift card and another payment method, the credit is applied to the other payment method first.. For returns accepted after 30 days, the refund may be in the form of an electronic gift card or a refund check. Processing time: Returns will be processed within 3 business days of receipt at the warehouse. It can take up to 7-10 business days for the refund to post to your account for credit cards, Too Faced gift cards, Alipay, or Instagram orders..

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Too Faced Return Policy

Q: Do I need a receipt to return items at Too Faced?

Receipt requirement: digital ok. The purchase price will be refunded to the original form of payment.. If the payment was split between a Too Faced gift card and another payment method, the credit is applied to the other payment method first.. For returns accepted after 30 days, the refund may be in the form of an electronic gift card or a refund check..

Last verified: 2026-03-20

Official Too Faced PolicyVerified

www.toofaced.com/customer-service/returns

2026-03-20

Summary

Too Faced offers a 30 days from the date of delivery return window on most items. Products must be in new or gently used condition.. Receipt is required. Refunds are issued via the purchase price will be refunded to the original form of payment. or if the payment was split between a too faced gift card and another payment method, the credit is applied to the other payment method first.. Notable exceptions include returns received after 30 days are not guaranteed a refund and are at the sole discretion of too faced., too faced is not responsible for any damage, defect, or loss for goods delivered to a forwarding company., gift certificates and sale items cannot be returned for a refund., and more. Refund processing: Returns will be processed within 3 business days of receipt at the warehouse. It can take up to 7-10 business days for the refund to post to your account for credit cards, Too Faced gift cards, Alipay, or Instagram orders..

Return Window

30 days from the date of delivery

Receipt

digital ok

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Return Conditions

Products must be in new or gently used condition.
Returns of items that included a free promotional item must be returned with the free promotional item.
Only products purchased from TooFaced.com are accepted for return.

Refund Methods

The purchase price will be refunded to the original form of payment.
If the payment was split between a Too Faced gift card and another payment method, the credit is applied to the other payment method first.
For returns accepted after 30 days, the refund may be in the form of an electronic gift card or a refund check.

Exceptions & Restrictions

Returns received after 30 days are not guaranteed a refund and are at the sole discretion of Too Faced.
Too Faced is not responsible for any damage, defect, or loss for goods delivered to a forwarding company.
Gift certificates and sale items cannot be returned for a refund.

Online / Mail Returns

Returns for products purchased from TooFaced.com are accepted.
A return can be started by clicking the button on the return policy page.

Damaged or Defective Items

You must alert Too Faced within 30 days of receipt for any lost, missing, wrong, or damaged items.
If an item is damaged, take a photo of the damaged item(s) before safely discarding the contents.

Additional Notes

All returns are inspected upon receipt at the warehouse.
Too Faced monitors claims of lost, missing, wrong, and damaged items for abuse and reserves the right to limit or deny reshipment or credit.