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Too Faced Return Policy
Last verified
Official Too Faced PolicyOfficial source
www.toofaced.com/customer-service/returns
Rechecked : toofaced.com still states the headline terms shown here (30 days). How we verify
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Return Conditions
- Products must be in new or gently used condition.
- Returns of items that included a free promotional item must be returned with the free promotional item.
- Only products purchased from TooFaced.com are accepted for return.
Refund Methods
- The purchase price will be refunded to the original form of payment.
- If the payment was split between a Too Faced gift card and another payment method, the credit is applied to the other payment method first.
- For returns accepted after 30 days, the refund may be in the form of an electronic gift card or a refund check.
Exceptions & Restrictions
- Returns received after 30 days are not guaranteed a refund and are at the sole discretion of Too Faced.
- Too Faced is not responsible for any damage, defect, or loss for goods delivered to a forwarding company.
- Gift certificates and sale items cannot be returned for a refund.
Online / Mail Returns
- Returns for products purchased from TooFaced.com are accepted.
- A return can be started by clicking the button on the return policy page.
Damaged or Defective Items
- You must alert Too Faced within 30 days of receipt for any lost, missing, wrong, or damaged items.
- If an item is damaged, take a photo of the damaged item(s) before safely discarding the contents.
Additional Notes
- All returns are inspected upon receipt at the warehouse.
- Too Faced monitors claims of lost, missing, wrong, and damaged items for abuse and reserves the right to limit or deny reshipment or credit.
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