← All return policies
Vince logo

Vince Return Policy

Last verified: 2026-03-20

Official Vince PolicyVerified

www.vince.com/returns-exchanges.html

Summary

Vince offers a 30 days return window on most items. Merchandise must be in original, unused condition with original tags attached.. Receipt is required. Refunds are issued via original payment method (for non-cash transactions). or mailed check (for cash transactions).. Notable exceptions include items marked “on sale” are only eligible for exchange or store credit and cannot be refunded., bodysuits, swimwear, undergarments, and purchases marked as “final sale” cannot be exchanged or refunded., merchandise purchased at vince outlet or other retailers will not be accepted at vince full price retail stores., and more. Refund processing: Mailed checks may take up to 14 days for processing..

Return Window

30 days

Receipt

yes

Category

clothing

Video Guides

Search on YouTube

Return Conditions

  • Merchandise must be in original, unused condition with original tags attached.
  • Merchandise must be unworn, unwashed, and unaltered.
  • Must be in saleable condition.

Refund Methods

  • Original payment method (for non-cash transactions).
  • Mailed check (for cash transactions).
  • Store gift card (for cash transactions or gift receipt returns).

Exceptions & Restrictions

  • Items marked “on sale” are only eligible for exchange or store credit and cannot be refunded.
  • Bodysuits, swimwear, undergarments, and purchases marked as “Final Sale” cannot be exchanged or refunded.
  • Merchandise purchased at Vince Outlet or other retailers will not be accepted at Vince Full Price Retail Stores.
  • Vince Outlet Store purchases have a 14-day return window and are only accepted at Vince Outlet Stores.

Online / Mail Returns

  • Online full-price purchases are generally eligible for refund or exchange within 30 days, subject to standard return conditions.
  • For price adjustments on online purchases, contact 833.717.1720.

In-Store Returns

  • Full-price merchandise purchased in a Vince Full Price Retail Store can be exchanged or refunded within 30 days with proof of purchase.
  • Vince Full Price Retail Stores will not accept merchandise purchased at Vince Outlet or other retailers.
  • Returns for purchases made at a Vince Outlet Store must be made at an Outlet Store within 14 days.

Gift Returns

  • Items with gift receipts are eligible for refund in the form of a store credit.

Price Adjustments

  • A onetime price adjustment is offered for full-price purchases within 14 days of purchase.
  • The item(s) must be marked down in a Vince Full Price Retail Store or at vince.com (Outlet Prices do not apply).
  • For in-store purchases, return to the store of purchase; for online purchases, contact 833.717.1720.

Exchange Policy

  • Items can generally be exchanged if they meet return conditions.
  • Items marked 'on sale' are only eligible for exchange or store credit.

Additional Notes

  • The 30-day return window applies to full-price merchandise purchased from Vince Full Price Retail Stores.
  • Vince Outlet Stores have a separate 14-day return policy for full-outlet-price merchandise and only accept returns for items purchased from an Outlet Store.

What Redditors Are Saying

Search on Reddit