Victoria's Secret Return Policy

Summary

Victoria's Secret offers a 30 days from date of purchase for in-store items, or 30 days from the date your order ships for online purchases. return window on most items. Merchandise must be unwashed, unworn, and otherwise in its original condition.. Receipt is required. Refunds are issued via full refund to the original form of payment (with valid receipt and within the return window). or merchandise card (store credit) with a gift receipt.. Holiday extension: For items purchased between October 29, 2025, and December 24, 2025, returns are accepted until January 31, 2026. Notable exceptions include final sale items (often marked with prices ending in .99 or labeled 'final sale') cannot be returned or exchanged., items with removed tags or missing hygiene liners from swimwear/panties are not eligible for return., gift cards cannot be returned or redeemed for cash., and more. Refund processing: Refunds for returns made in-store typically process back to the original form of payment within 3-5 business days. For mail returns, allow 14 business days for receipt and processing, then an additional 3-5 business days to receive your refund..