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Tractor Supply Return Policy
Last verified: 2026-03-19
Official Tractor Supply PolicyVerified
www.tractorsupply.com/tsc/cms/policies-information/customer-solutions/tsc-return-policy
Return Conditions
- Item must be returned within 30 days from the purchase date for most items.
- Active Neighbor's Club members are eligible for 90-day paperless returns.
- All returns require a proof of purchase or are subject to refund verification system approval.
- Returns are for exchange or refund at the original purchase price.
- For online returns brought to a store, order confirmation and a valid ID are required.
Refund Methods
- Original payment method (e.g., credit card, original account).
- Tractor Supply eGift card for purchases made with a Tractor Supply Gift Card.
- Store credit for returns without proof of purchase, subject to refund verification system approval.
Exceptions & Restrictions
- Original shipping fees are not refunded unless due to a shipping error, shipping damage, or manufacturer defect.
- Tractor Supply gift cards cannot be returned or redeemed for cash or credit, except where required by law.
- Items acquired through 'FREE' promotions cannot be refunded.
- If a qualifying purchase included a free gift card and is returned, the free gift card must also be returned, or the refund amount will be adjusted.
- Incorrect or mistaken items returned will be discarded.
- Live goods, ammunition, and pet prescription medications are subject to specific return policies; check with the store for details.
- The originally purchased item(s) must be returned to receive a refund.
- Tractor Supply will not provide compensation for unexpected or ineligible items.
Online / Mail Returns
- Most online purchases can be initiated online.
- Online returns can also be brought to any Tractor Supply store for immediate refund or exchange.
- Original shipping fees for online returns are not refunded unless due to a shipping error, shipping damage, or manufacturer defect.
In-Store Returns
- Purchases made in-store or online can be returned to any Tractor Supply store.
- Immediate refund or exchange is available for in-store returns.
- Proof of purchase is required for in-store returns.
- For online returns processed in-store, order confirmation and a valid ID are required.
Gift Returns
- If the original payment for a gift was a Tractor Supply Gift Card, the refund will be issued as a Tractor Supply eGift card.
- If a qualifying purchase that included a free gift card is returned, the free gift card must also be returned, or the refund amount will be adjusted.
Membership & Rewards Benefits
- Active Neighbor's Club members are eligible for 90-day paperless returns.
Damaged or Defective Items
- Original shipping fees are refunded only if the return is due to a shipping error, shipping damage, or manufacturer defect.
Exchange Policy
- Customers can exchange items within the applicable return window.
Additional Notes
- Customer satisfaction is guaranteed.
- The current return policy is effective as of August 2, 2023.
- Returns can be initiated online or in-store.