What is Theragun's return window?

Theragun allows returns within 30 days from date of receipt of purchase. Product must be in “like new” condition. Must be returned with all original packaging and accessories. Returns lacking proof of purchase may be denied.

Do I need a receipt to return items at Theragun?

Receipt requirement: digital ok. Original form of payment.

How will I get my refund from Theragun?

Original form of payment Processing time: 10-15 business days after return is delivered.

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Theragun Return Policy

Last verified Oct 12, 2026

Official Theragun PolicyOfficial source

www.therabody.com/pages/return-policy

Oct 12, 2026

Rechecked Oct 12, 2026: therabody.com still states the headline terms shown here (30 days). How we verify

Summary

Theragun offers a 30 days from date of receipt return window on most items. Product must be in “like new” condition.. Receipt is required. Refunds are issued via original form of payment. Notable exceptions include personalized items, refurbished devices, and products marked 'final sale' are not eligible for returns., products purchased from other retailers must be returned to that retailer., products bought in-store at therabody-operated retail and reset locations cannot be returned online., and more. Refund processing: 10-15 business days after return is delivered.

Return Window

30 days from date of receipt

Receipt

digital ok

Return Conditions

Product must be in “like new” condition.
Must be returned with all original packaging and accessories.
Returns lacking proof of purchase may be denied.

Refund Methods

Original form of payment

Exceptions & Restrictions

Personalized items, refurbished devices, and products marked 'Final Sale' are not eligible for returns.
Products purchased from other retailers must be returned to that retailer.
Products bought in-store at Therabody-operated retail and Reset locations cannot be returned online.
Certain products may not be eligible for free returns as noted on their product pages.

Online / Mail Returns

Therabody provides a free standard return shipping label.
Return shipping labels are valid for 14 days.
Returns must be received by Therabody within 30 days of the customer's receipt of the product.

In-Store Returns

Bring the product and proof of purchase to a Therabody-operated retail or Reset location.

Damaged or Defective Items

Damaged or defective products may be returned under Therabody's Limited Warranty.

Exchange Policy

Therabody is unable to offer exchanges by mail at this time.

Additional Notes

If a returned product does not meet the “like new” condition criteria, the refund may be denied or a partial refund may be issued.
All returns are subject to validation and approval at Therabody's discretion.
Excessive or unreasonable returns may result in the rejection of future transactions.

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r/crossfit·5y ago

Has anyone returned a Theragun?

I’m interested in trying one out. They have a 30-day return policy. Ideally I’ll keep it if it’s good, but if it’s not worth it, how is the return process? I’ll have to pay for shipping but does anyone know how much that will be?

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