Sleep Number Return Policy

Summary

Sleep Number offers a 100-night In-Home Trial Period for most mattresses, foundations, and bunkie boards. A full 30-night period of sleeping on the mattress is required before initiating a return or exchange. Bedding Collection items and Sleep Number® remote controls can be returned or exchanged one time at any time during the 100-night In-Home Trial Period. return window on most items. Returns must be authorized by contacting the Customer Service Center to obtain a Return Service Order (RSO) number and instructions.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via refunds are issued to the original method of payment. or in the event the original method of payment is unavailable, the refund may be by check.. Notable exceptions include adjustable bases (including flexfit™ smart adjustable bases), upholstered furniture, and upholstered furniture accessories are final sale and cannot be returned or exchanged., products received pursuant to an exchange under the in-home trial policy do not qualify for a new in-home trial period and are final sale and cannot be returned or exchanged., clearance/closeout or display products are final sale and cannot be returned or exchanged., and more. Refund processing: approximately 21 days.