What is Skims's return window?

Skims allows returns within 30 days from your order date of purchase. Merchandise must be new, unworn, and unwashed. Items must be in original condition, with all tags and liners still attached. Untagged items should be returned with original packaging. The original order packing slip should be included in the return package. Customers are asked to wear underwear when first trying on a purchase.

What items cannot be returned at Skims?

Items marked Final Sale cannot be returned.. Combined returns of multiple orders are prohibited and will result in processing delays.. Return labels for APO/FPO addresses cannot be generated.. Returns that show signs of wear or do not meet criteria may be refused.. Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns.. Exchanges are not offered at this time..

How will I get my refund from Skims?

Refunds are issued to the original method of payment only (including prepaid credit cards).. If an order was purchased using a gift card, the refund will be issued back to the gift card.. If a refund is provided beyond 30 days or in the event there's no proof of purchase, refunds will be applied to a SKIMS gift card. Processing time: Up to 7 business days from the date your return tracking information shows delivered for processing. Refunds can then take up to 3-5 business days to appear on your bank account..

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Skims Return Policy

Q: Do I need a receipt to return items at Skims?

Receipt requirement: digital ok. Refunds are issued to the original method of payment only (including prepaid credit cards).. If an order was purchased using a gift card, the refund will be issued back to the gift card.. If a refund is provided beyond 30 days or in the event there's no proof of purchase, refunds will be applied to a SKIMS gift card..

Last verified: 2026-03-19

Official Skims PolicyVerified

skims.com/pages/returns

2026-03-19

Summary

Skims offers a 30 days from your order date return window on most items. Merchandise must be new, unworn, and unwashed.. Receipt is required. Refunds are issued via refunds are issued to the original method of payment only (including prepaid credit cards). or if an order was purchased using a gift card, the refund will be issued back to the gift card.. Notable exceptions include items marked final sale cannot be returned., combined returns of multiple orders are prohibited and will result in processing delays., return labels for apo/fpo addresses cannot be generated., and more. Refund processing: Up to 7 business days from the date your return tracking information shows delivered for processing. Refunds can then take up to 3-5 business days to appear on your bank account..

Return Window

30 days from your order date

Receipt

digital ok

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Return Conditions

Merchandise must be new, unworn, and unwashed.
Items must be in original condition, with all tags and liners still attached.
Untagged items should be returned with original packaging.
The original order packing slip should be included in the return package.
Customers are asked to wear underwear when first trying on a purchase.

Refund Methods

Refunds are issued to the original method of payment only (including prepaid credit cards).
If an order was purchased using a gift card, the refund will be issued back to the gift card.
If a refund is provided beyond 30 days or in the event there's no proof of purchase, refunds will be applied to a SKIMS gift card.

Exceptions & Restrictions

Items marked Final Sale cannot be returned.
Combined returns of multiple orders are prohibited and will result in processing delays.
Return labels for APO/FPO addresses cannot be generated.
Returns that show signs of wear or do not meet criteria may be refused.
Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns.
Exchanges are not offered at this time.

Online / Mail Returns

Online orders may be returned by mail.
Returns must be requested online to receive a pre-paid express returns label.
US returns are subject to a $6 return shipping fee, which will be deducted from your refund.
The return shipping fee is waived if you select store credit for your refund.
Outbound shipping fees from the original order are not refundable.
Once a return label is created, customers have 14 days to drop it off at their local carrier.
Self-postage returns are available, but customers are responsible for shipping fees and any reverse duties and taxes.

Exchange Policy

Exchanges are not offered at this time; customers are encouraged to follow the return process instead.

Additional Notes

All returns are handled on a case-by-case basis and are ultimately at SKIMS' discretion.
SKIMS reserves the right to refuse returns that show signs of wear or do not meet the specified criteria.
If a generated return label expires after 14 days, customers should contact Customer Service for assistance with replacement labels.
Customers should contact SKIMS Customer Service for assistance with order changes or cancellations.

What Redditors Are Saying

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200

r/Ebay·6mo ago

Skims undies sold on eBay, buyer wanted to return. Got them returned covered in… guy stuff. Can I do anything.

So I sold a pair of brand name undies, a lot of them, to one buyer. A guy. A return was requested cause he said they are the wrong size. Whatever, I don’t want drama so I sent a return label. I received them back with a post it that said “thanks” with a winky face and they are literally wet with (so

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