What is Salvatore Ferragamo's return window?

Salvatore Ferragamo allows returns within Full-priced merchandise can be returned within 30 days of delivery, while sale merchandise must be returned within 10 days of delivery. of purchase. Items must be in their original condition. Tags and packaging must be included. Shoe soles must not show any signs of wear. The return form must be completed and included.

What items cannot be returned at Salvatore Ferragamo?

Made-to-order and custom items are final sale.. Opened fragrances cannot be returned.. Gold and Silver Jewelry are final sale.. Timepieces must be returned within 10 days and be accompanied by the original warranty booklet..

How will I get my refund from Salvatore Ferragamo?

Refunds are issued to the original form of payment, such as a credit card or PayPal account. Processing time: Within 14 days after the return is accepted at the warehouse..

← All return policies

Salvatore Ferragamo Return Policy

Q: Do I need a receipt to return items at Salvatore Ferragamo?

Receipt requirement: lookup available. Refunds are issued to the original form of payment, such as a credit card or PayPal account..

Last verified Oct 12, 2026

Official Salvatore Ferragamo PolicyOfficial source

www.ferragamo.com/shop/us/en/sf/legal/terms-conditions

Oct 12, 2026

Rechecked Oct 12, 2026: ferragamo.com still states the headline terms shown here (30 days, 10 days). How we verify

Summary

Salvatore Ferragamo offers a Full-priced merchandise can be returned within 30 days of delivery, while sale merchandise must be returned within 10 days of delivery. return window on most items. Items must be in their original condition.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via refunds are issued to the original form of payment, such as a credit card or paypal account.. Notable exceptions include made-to-order and custom items are final sale., opened fragrances cannot be returned., gold and silver jewelry are final sale., and more. Refund processing: Within 14 days after the return is accepted at the warehouse..

Return Window

Full-priced merchandise can be returned within 30 days of delivery, while sale merchandise must be returned within 10 days of delivery.

Receipt

lookup available

Return Conditions

Items must be in their original condition.
Tags and packaging must be included.
Shoe soles must not show any signs of wear.
The return form must be completed and included.

Refund Methods

Refunds are issued to the original form of payment, such as a credit card or PayPal account.

Exceptions & Restrictions

Made-to-order and custom items are final sale.
Opened fragrances cannot be returned.
Gold and Silver Jewelry are final sale.
Timepieces must be returned within 10 days and be accompanied by the original warranty booklet.

Online / Mail Returns

Every order includes a prepaid return shipping label; return shipping is free when Ferragamo's return procedures are followed.
Include the return form and ship via UPS (pick-up or drop-off at a UPS Service Point).
Once the return is received and accepted at the warehouse, a refund will be issued.

Damaged or Defective Items

If an item is received damaged or is different from what was ordered, customers should contact Customer Care immediately.
Remedies for defective products are limited to returning for a replacement, accepting the item, or returning it if a replacement is unavailable.

Additional Notes

Original shipping charges are non-refundable.
Only products bought on ferragamo.com can be returned this way; incomplete, damaged, worn, soiled or altered items will be sent back.

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