What is Ross Dress for Less's return window?

Ross Dress for Less allows returns within 30 days of purchase. Merchandise must be unused, unworn, or unaltered. Original tags must be attached. Merchandise must be in new condition.

What items cannot be returned at Ross Dress for Less?

Software that has been opened is not eligible for a refund.. Select categories of merchandise may not be returnable without a receipt.. Tickets may be required in select categories.. Fine jewelry returns are restricted to stores with a fine jewelry section.. Swimwear and Lingerie must have original tickets attached.. Used, worn, or altered merchandise will not be accepted..

How will I get my refund from Ross Dress for Less?

Original form of payment with original receipt.. Store credit for returns without a receipt or with a receipt older than 30 days.. Cash refunds on check purchases require a 5-day waiting period. Processing time: Vouchers for refunds over $50 will be mailed within 21 days. Cash refund on check purchases requires 5 days..

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Ross Dress for Less Return Policy

Q: Do I need a receipt to return items at Ross Dress for Less?

Receipt requirement: yes. Original form of payment with original receipt.. Store credit for returns without a receipt or with a receipt older than 30 days.. Cash refunds on check purchases require a 5-day waiting period..

Last verified: 2026-03-19

Official Ross Dress for Less PolicyVerified

www.rossstores.com/contact-us

2026-03-19

Summary

Ross Dress for Less offers a 30 days return window on most items. Merchandise must be unused, unworn, or unaltered.. Receipt is required. Refunds are issued via original form of payment with original receipt. or store credit for returns without a receipt or with a receipt older than 30 days.. Notable exceptions include software that has been opened is not eligible for a refund., select categories of merchandise may not be returnable without a receipt., tickets may be required in select categories., and more. Refund processing: Vouchers for refunds over $50 will be mailed within 21 days. Cash refund on check purchases requires 5 days..

Return Window

30 days

Receipt

yes

Return Conditions

Merchandise must be unused, unworn, or unaltered.
Original tags must be attached.
Merchandise must be in new condition.

Refund Methods

Original form of payment with original receipt.
Store credit for returns without a receipt or with a receipt older than 30 days.
Cash refunds on check purchases require a 5-day waiting period.

Exceptions & Restrictions

Software that has been opened is not eligible for a refund.
Select categories of merchandise may not be returnable without a receipt.
Tickets may be required in select categories.
Fine jewelry returns are restricted to stores with a fine jewelry section.
Swimwear and Lingerie must have original tickets attached.
Used, worn, or altered merchandise will not be accepted.

Online / Mail Returns

Ross does not have a shoppable online site, so returns must be made in-store.

In-Store Returns

Returns can be made at any Ross store location.

Gift Returns

Merchandise returns without a receipt will be refunded in the form of a Store credit or exchanged at the item's current selling price.

Additional Notes

Ross Stores uses a refund verification system; all returns are subject to system verification.
A valid picture ID (Driver's License, State Photo ID, Passport, or Military ID) may be required for returns and will be entered into the system.
Return may be declined by the system.
There is a limit to the number of no-receipted refunds allowed by the system.
If the refund is over $50 without a receipt, the store credit voucher will be sent by mail to the address listed on the valid picture ID.