Saks Fifth Avenue Return Policy
Last verified: 2026-03-19
support.saksfifthavenue.com/s/article/what-is-your-return-policy-saks
Video Guides
Return Conditions
- Returns are eligible for a refund if they are made within 30 days of delivery
- Returns must be presented with proof of purchase
- Returns can be made via mail or in store
Refund Methods
- Refund to original payment method
- Store credit
- Exchange
Exceptions & Restrictions
- Items returned after 30 days of delivery
- Returns made without proof of purchase
- Store pickup items not returned in store
- Store pickup items returned after 30 days of pickup
- Incorrect merchandise
- Damaged merchandise
Additional Notes
- Returns can be made via mail or in store
- For store purchased items, returns can only be made in store
What Redditors Are Saying
Anyone know how long Saks Fifth Avenue take to refund?
I ordered something and returned it weeks ago and it was delivered back to Saks. They gave me an email saying that my refund will be processed within another 10-14 business days. Pass that timeframe and I contacted support twice but haven’t received anything. Each time they assure me I will receive
How can I get a refund from Saks fifth avenue?
I ordered something which costed $450 in November, 2023 but the item was missing. So, I called them to get a refund and re-order with them. But the second order was returned back to Saks’s facility. Then, I called them back to get another refund. However, I got only one refund back from the second o
No refund issued in store return saks fifth avenue
I ordered few items from Saks worth $400. I returned back few of them in store today. They told me that money is going back to my card. I do not see any pending transaction on my card. All other retailers process the payment promptly. I read lots of bad reviews of Saks return process. Anyone else ha
Return Brompton with Sak Fifth Avenue
Anyone return their Brompton bike with Sak Fifth Avenue before? Last month I bought a Brompton bike with them since it was on sale. But quickly found out I didn't like it and returned it to them. But it's taking forever for me to receive my refund money.