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REP Fitness Return Policy

Last verified

Official REP Fitness PolicyOfficial source

repfitness.com/pages/us-returns-and-cancellations

Rechecked : repfitness.com still states the headline terms shown here (30 days). How we verify

Summary

REP Fitness offers a 30 days of receipt return window on most items. You must contact REP Fitness first to get a return authorization.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via refund to the original form of payment.. Notable exceptions include all clearance items are final sale 'as-is' and are not eligible for a refund., original shipping charges are not refundable., products modified or repaired outside of rep recommendations are not eligible for return., and more. Refund processing: 3-5 business days for processing after delivery to the warehouse, and an additional 24-48 hours for the refund to appear..

Return Window

30 days of receipt

Receipt

lookup available

Category

online

Return Conditions

  • You must contact REP Fitness first to get a return authorization.
  • Items must be returned in their original packaging and in resalable condition; items that can't go back in their original packaging are not eligible for a standard return.
  • A 15% restocking fee may apply to items not returned in their original packaging or returned incomplete.
  • Items that are used or damaged may be denied a refund.

Refund Methods

  • Refund to the original form of payment.

Exceptions & Restrictions

  • All clearance items are final sale 'as-is' and are not eligible for a refund.
  • Original shipping charges are not refundable.
  • Products modified or repaired outside of REP recommendations are not eligible for return.

Online / Mail Returns

  • You may return products within 30 days of receipt for a refund.
  • Email info@repfitness.com with your order number and reason to get a return authorization and return label.
  • You have 30 days from receiving the return documents to ship the item, or the return is closed with no refund.
  • A 15% restocking fee may apply for items not in their original packaging or that are incomplete.
  • Original shipping fees are non-refundable.

Additional Notes

  • All returns incur a return shipping fee, which is deducted from the refund.
  • Clearance items are considered final sale and are not covered under warranty.

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