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Revolve Return Policy
Last verified: 2026-03-19
Official Revolve PolicyVerified
www.revolve.com/returnsexchanges
Video Guides
Return Conditions
- Items must be unworn, unwashed, undamaged, unused, and have all original tags attached
- Beauty products must be unused and unopened with intact protective seal
- Bridal gowns must be unworn, unaltered, and include original tags
Refund Methods
- Refund issued to the original form of payment
- Refund can be provided as store credit if requested by the customer
- Refund processing takes 2‑3 business days after the return is received, with a confirmation email sent
Exceptions & Restrictions
- Items marked FINAL SALE are not eligible for refund, exchange, or store credit
- Beauty products cannot be returned if the seal is broken or the product has been used
- Bridal gowns cannot be returned after 30 days from purchase
- Items purchased in store must be returned in store and cannot be mailed to the online return center
- Returns sent to the wrong address or non‑Revolve items are not the company's responsibility
Online / Mail Returns
- Start a return online to receive a QR code for drop‑off at a Happy Returns location
In-Store Returns
- Items bought in store can be returned at any Revolve retail location
Gift Returns
- Gifts are processed like regular returns; refund goes to the original payment method or can be issued as store credit
Exchange Policy
- Exchanges are accepted within 60 days of shipment
Additional Notes
- Free prepaid return shipping label is provided for U.S. customers
- Refunds are automatically issued to the payment method used for the original purchase