Pep Boys Return Policy

Summary

Pep Boys offers a 30 days return window on most items. Items must be returned within 30 days of the purchase date.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via credit to the original payment card, less any applicable restocking fees. or in-store credit for returns made without the original receipt, issued at the lowest selling price during the previous 30 days.. Notable exceptions include batteries, alternators, and starters are eligible for exchange if verified defective via pep boys' in-store testing within the warranty period., special order merchandise, uninstalled tires, and/or uninstalled tire chains are accepted for return subject to a 20% restocking fee., returns for purchases paid by check cannot be accepted until the 15th day after the date of purchase., and more. Refund processing: Up to ten business days for credit to appear on account.