What is Outerknown's return window?

Outerknown allows returns within 30 days of purchase. Items must be in original condition. Items must be unworn and unwashed. Items must have all original tags attached.

Do I need a receipt to return items at Outerknown?

Receipt requirement: lookup available. Original form of payment.

How will I get my refund from Outerknown?

Original form of payment Processing time: Within 7 days of the warehouse receiving and processing the return..

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Outerknown Return Policy

Q: What items cannot be returned at Outerknown?

Final Sale items are not eligible for return.. Outerworn items cannot be returned.. In-store purchases must be returned at an Outerknown store and cannot be returned by mail.. Breitling watches are subject to inspection by a watchmaker before a refund is issued..

Last verified: 2026-03-20

Official Outerknown PolicyVerified

www.outerknown.com/pages/returns-exchanges

2026-03-20

Summary

Outerknown offers a 30 days return window on most items. Items must be in original condition.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via original form of payment. Notable exceptions include final sale items are not eligible for return., outerworn items cannot be returned., in-store purchases must be returned at an outerknown store and cannot be returned by mail., and more. Refund processing: Within 7 days of the warehouse receiving and processing the return..

Return Window

30 days

Receipt

lookup available

Return Conditions

Items must be in original condition.
Items must be unworn and unwashed.
Items must have all original tags attached.

Refund Methods

Original form of payment

Exceptions & Restrictions

Final Sale items are not eligible for return.
Outerworn items cannot be returned.
In-store purchases must be returned at an Outerknown store and cannot be returned by mail.
Breitling watches are subject to inspection by a watchmaker before a refund is issued.

Online / Mail Returns

Returns and exchanges for full-priced items are free for US customers.
A $5.95 return shipping fee applies to sale items.
Start the return process online by entering your order number and billing zip code.
Items can be returned by mail or in-person at a Happy Returns Location.
For Happy Returns locations, no box or receipt is required, and the refund is immediate.

Damaged or Defective Items

S.E.A. JEANS have a 2-year warranty against material and workmanship defects.
Defective items can be returned or exchanged within 30 days if the original tags are still attached.

Exchange Policy

Exchanges are available and can be initiated through the online returns portal.

Additional Notes

Original shipping charges are non-refundable.
You will receive an email confirmation once the return has been processed.