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Marine Layer Return Policy

Last verified

Official Marine Layer PolicyOfficial source

www.marinelayer.com/pages/returns

Rechecked : marinelayer.com still states the headline terms shown here (365 days). How we verify

Summary

Marine Layer offers a 365 days return window on most items. Item must have been purchased from the Marine Layer website or a Marine Layer store.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via original form of payment. Notable exceptions include customized items., final sale items, which include re-spun take back bags, gift cards, mystery tees, and any items marked final sale., any item not purchased directly from marine layer's website or physical stores., and more. Refund processing: Usually within 14 days of the return's delivery.

Return Window

365 days

Receipt

lookup available

Category

clothing

Video Guides

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Return Conditions

  • Item must have been purchased from the Marine Layer website or a Marine Layer store.
  • Bathing suits must be unworn and have the hygienic lining intact.
  • Boxers and boxer briefs must be unworn and in the original packaging.

Refund Methods

  • Original form of payment

Exceptions & Restrictions

  • Customized items.
  • Final Sale items, which include Re-Spun Take Back Bags, Gift Cards, Mystery Tees, and any items marked Final Sale.
  • Any item not purchased directly from Marine Layer's website or physical stores.
  • Outlet items must be returned in person to an outlet within 30 days with tags attached; they can't be returned at other stores or online.

Online / Mail Returns

  • A return can be initiated online via a provided link.
  • Return shipping is free for U.S. orders.
  • Refunds go to the original form of payment once the return is received and processed.
  • Online orders can also be returned to any Marine Layer store.

In-Store Returns

  • Items purchased in a store can be returned to any store location.
  • If you cannot return an in-store purchase to a store, you can email customer service for a prepaid return label.

Gift Returns

  • Gift returns can be started online using the "Got a Gift?" option.
  • The order number and shipping zip code are required to process a gift return or exchange.

Price Adjustments

  • A one-time price adjustment may be honored within 14 days of the purchase date.
  • To request an adjustment, you must forward your order confirmation email to customer service.

Exchange Policy

  • Exchanges are available for up to 365 days.

Additional Notes

  • The return and exchange policy is valid for 365 days on most items.
  • Only gift card refunds and exchanges are issued as soon as the return is on its way back; other refunds wait until the return is received and processed.

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