← All return policies
Search on Reddit
Lucky Brand Return Policy
Last verified
Official Lucky Brand PolicyOfficial source
www.luckybrand.com/faq.html
Rechecked : luckybrand.com still states the headline terms shown here (60 days). How we verify
Return Conditions
- Items must be unwashed, unworn, or defective.
- Proof of purchase is required.
- Swimwear and foundation garments must be unworn with all tags and hygiene strip intact.
- Returns will reflect original discounts and promotions.
Refund Methods
- Refund to the original form of payment.
Exceptions & Restrictions
- Items marked as 'Final Sale' are not eligible for return.
- Home products and furniture purchased in-store may only be returned to the store of purchase.
- Shipping and handling costs are non-refundable.
- Products in the 'Limited Edition Capsule Collection' are Final Sale.
- Online orders placed with 3rd party payments such as ApplePay, PayPal and Klarna must be returned by mail.
- Items marked as online return, such as shoes, skates and handbags must be returned by mail.
Online / Mail Returns
- Online purchases can be returned by mail or at a US store location.
- To return to a store, initiate the return online via the Returns Portal, print the packing slip, and bring the item(s) with the packing slip and order number to a store.
- To return by mail, use the self-serve returns platform to initiate the return.
- Find your order number on your packing slip, order email, or shipping email.
In-Store Returns
- In-store purchases can only be returned to a US Lucky Brand store.
- The original sales receipt is required for a refund to the original form of payment.
- Returns without the original sales receipt will not be accepted.
Additional Notes
- Lucky Brand products purchased outside of Lucky Brand-owned stores or www.luckybrand.com must be returned to that retailer.
- Store purchases cannot be returned by mail.
Compare and related companies
Other clothing, shoe & accessory brands
- Little Sleepies return policy30 days
- LOFT return policy30 days
- Louis Vuitton return policy30 days
- Lululemon return policy30 days from delivery date for online purchases or purchase date for…
- Macy's return policy30 days
- Madewell return policy30 days of the original purchase