Kendra Scott Return Policy

Summary

Kendra Scott offers a 30 days from receipt of product for online purchases, or 30 days from purchase for in-store purchases. return window on most items. Items must be unworn and unused.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via online purchases returned by mail are refunded to the original payment method. or in-store returns and online items returned to a store are eligible for exchange or store credit only.. Notable exceptions include engraved pieces, birthday discount purchases, gift cards, and kendra scott branded merchandise are final sale., custom pieces created at the color bar® and permanently discounted or marked-down merchandise are considered final sale., apparel from the wrangler x yellow rose collection purchased in-store can only be returned for exchange or store credit at participating stores., and more. Refund processing: Up to 15 business days after the return is received..