What is Harman Kardon's return window?

Harman Kardon allows returns within 30 calendar days of your package being delivered of purchase. A return authorization is required for any exchange or refund. Any product shipped without a return authorization will be returned to the sender address. The merchandise must be returned in the same condition as it was when shipped. All product packaging and all original content (such as remote control, cables, antennas, connectors, brackets, and owner's manuals) must be returned. You are responsible to securely pack the product and all the original contents, with original packaging recommended but not required.

Do I need a receipt to return items at Harman Kardon?

Receipt requirement: digital ok. Refund for the full amount of the merchandise including taxes..

How will I get my refund from Harman Kardon?

Refund for the full amount of the merchandise including taxes. Processing time: 5-10 working days after the return product(s) has been delivered..

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Harman Kardon Return Policy

Q: What items cannot be returned at Harman Kardon?

Gift wrap and original shipping charges are not refundable.. Personalized products, once orders have been processed, cannot be cancelled or returned.. Partybox speakers do not qualify for free returns..

Last verified: 2026-03-20

Official Harman Kardon PolicyVerified

www.harmankardon.com/-customer-service-return-policy/returns.html

2026-03-20

Summary

Harman Kardon offers a 30 calendar days of your package being delivered return window on most items. A return authorization is required for any exchange or refund.. Receipt is required. Refunds are issued via refund for the full amount of the merchandise including taxes.. Holiday extension: Orders placed from November 1, 2025 through December 31, 2025 could be returned up until January 31, 2026. Notable exceptions include gift wrap and original shipping charges are not refundable., personalized products, once orders have been processed, cannot be cancelled or returned., partybox speakers do not qualify for free returns., and more. Refund processing: 5-10 working days after the return product(s) has been delivered..

Return Window

30 calendar days of your package being delivered

Receipt

digital ok

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Return Conditions

A return authorization is required for any exchange or refund.
Any product shipped without a return authorization will be returned to the sender address.
The merchandise must be returned in the same condition as it was when shipped.
All product packaging and all original content (such as remote control, cables, antennas, connectors, brackets, and owner's manuals) must be returned.
You are responsible to securely pack the product and all the original contents, with original packaging recommended but not required.

Refund Methods

Refund for the full amount of the merchandise including taxes.

Exceptions & Restrictions

Gift wrap and original shipping charges are not refundable.
Personalized products, once orders have been processed, cannot be cancelled or returned.
Partybox speakers do not qualify for free returns.

Online / Mail Returns

To initiate a return, you need to enter your order number, last name, and billing zip code.
Once a return authorization is obtained, a return shipping label will be provided.
For most products, return shipping is free.

Exchange Policy

Products can be exchanged for the same model, subject to availability.

Additional Notes

Orders can be cancelled or altered up until submission.
If an order has been submitted but not yet shipped, the Customer Experience Team can be contacted to attempt cancellation or alteration.
Once an order has shipped, it cannot be cancelled or altered, but it can be returned according to the policy.