Bed Bath & Beyond Return Policy
Last verified: 2026-03-20
help.bedbathandbeyond.com/help/s/article/How-to-Return-an-Item
Return Conditions
- The product must be in new or unused condition.
- The product must be returned with all original product tags in place, and with all product inserts and accessories included.
- The product must be re-packaged in the original manufacturer packaging (when applicable) and shipping packaging (when possible).
Refund Methods
- Original form of payment.
- In-store credit (available for Welcome Rewards members opting for free returns on select items, or for Angi installation fee refunds).
Exceptions & Restrictions
- Marketplace Seller products are subject to the individual seller's return policy and are excluded from Bed Bath & Beyond's standard return policy.
- Items categorized as non-returnable, final sale, or 'As-is' cannot be returned for a refund or exchanged.
- Professionally installed products through Angi are eligible for return for replacement only if the return is a result of Bed Bath & Beyond's error or a defective product; installation fee refunds are issued as in-store credit only.
- Car seats, strollers, and breast pumps are returnable within 90 days of purchase but must be in their original, unopened, unused packaging with no seals broken, unless defective.
- Oversized items may incur return shipping fees (ranging from $100 to $1000) if returned for customer's choice reasons, or if not in original condition upon arrival at the warehouse.
Online / Mail Returns
- Returns are initiated online by signing into your account (or creating one for guest checkout) and following the steps in the 'Orders & Returns' section.
- A return shipping label can be obtained via a mobile code, print label, or email link.
- Shipping costs are the customer's responsibility for 'customer's choice' returns (e.g., item didn't fit, didn't like color/quality, changed mind).
- Bed Bath & Beyond will refund the cost of merchandise and original shipping charges if the return is a result of their error or a defective product.
Gift Returns
- To return an item received as a gift, customers should contact Customer Care for assistance.
Membership & Rewards Benefits
- Welcome Rewards members enjoy free returns on select items when they choose an in-store credit refund.
Damaged or Defective Items
- If there are mistakes with an order, or products arrive defective/damaged at the time of receipt, Bed Bath & Beyond will refund the full cost of the merchandise and original shipping charges.
- For oversized items, all damage or defects must be clearly noted on all copies of the Bill of Lading and Delivery Receipt upon inspection during delivery, and Customer Care must be notified within 24 hours.
- Do not discard the shipping box, packing materials, or the product itself, as they may be necessary for carrier inspection. Do not ship the item back without first being instructed to do so.
Additional Notes
- Bed Bath & Beyond requires the use of their provided return label for all product returns to ensure a refund or replacement; refusing shipment or sending without a Beyond label may result in no refund or an assessed fee.
- Items should be packaged well in a box suitable for shipping; while original packaging is preferred, any box that fits the item and protects it from damage is acceptable. Bed Bath & Beyond is unable to send return boxes.
- The return policy details are for Bed Bath & Beyond products and do not apply to items sold by Marketplace Sellers.
What Redditors Are Saying
PSA: Do not buy anything from Bed Bath & Beyond's website using Paypal. You'll receive store credit if a return is made.
So I found out the hard way today. I purchased something in the amount of $156.42(tax included) off the Bed Bath & Beyond website during the holidays, and decided to return it today. While the CSR was initiating the return, she informed me I would not be refunded to the original payment source.
Bed Bath & Beyond employees of reddit, what’s the weirdest thing someone has returned under your flexible return policy?
Can you stack the 50% off return discount and 20% off one item on a CO2 refill at Bed Bath & Beyond?
I'm new to SodaStream and still on my first cannister, but I notice you can use a 20% off coupon for CO2 cannisters at BB&B, I was wondering if anybody successfully returned an empty and used a 20% off coupon to get the new cannister for under $15.
Returns | Bed Bath & Beyond
Good morning everyone, I have a question. I was trying to return a vacuum over the weekend and got conflicting information from two or three different store managers regarding the return period. They ranged from 30 days, 60 days, etc. for 'electrics' items. When I tried to search and pull up the ret