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Advance Auto Parts Return Policy

Last verified: 2026-03-19

Official Advance Auto Parts PolicyVerified

shop.advanceautoparts.com/o/returns

Summary

Advance Auto Parts offers a 45 days from date of purchase return window on most items. Item must be returned as 'NEW', meaning in its original condition and packaging.. Receipt is required. Refunds are issued via refunds are credited back to the original payment method. or if the original credit/debit card is no longer active, the credit will be sent to the bank account associated with the original payment method.. Notable exceptions include items identified as 'all sales final' are not eligible for return., opened gaskets are nonrefundable., electrical/electronic goods are nonrefundable., and more. Refund processing: For checks issued when a bank account is closed, it can take 30-90 days from the date of the return to receive the check..

Return Window

45 days from date of purchase

Receipt

digital ok

Category

department

Video Guides

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Return Conditions

  • Item must be returned as 'NEW', meaning in its original condition and packaging.
  • Item must be unopened and uninstalled.
  • Must include all original materials supplied with the item.

Refund Methods

  • Refunds are credited back to the original payment method.
  • If the original credit/debit card is no longer active, the credit will be sent to the bank account associated with the original payment method.
  • If the bank account is closed, the bank will route the credit to a new account, refund via check, or return the credit to Advance Auto Parts, which will then issue a check.
  • Returns without proof of purchase receive an Advance Auto Parts merchandise gift card at the lowest selling price of the item in the last 45 days; no cash refunds are issued for such returns.

Exceptions & Restrictions

  • Items identified as 'All Sales Final' are not eligible for return.
  • Opened gaskets are nonrefundable.
  • Electrical/electronic goods are nonrefundable.
  • Third-party or outsourced merchandise, including certain Special Orders, Commercial Tools, and equipment, are subject to a 15% re-stocking fee.
  • Clearance and 'AS IS' merchandise are non-refundable.
  • Shipping and handling charges are not refundable unless the return is due to Advance Auto Parts' error.
  • Core returns must be for the exact part purchased, in original packaging, and in fully rebuildable, undamaged condition. In some cases, fluids must be drained.
  • Products purchased under a 'Buy One, Get One' offer may have specific return conditions.

Online / Mail Returns

  • Online purchases can be returned to any Advance Auto Parts store.
  • Bring original packaging, receipt, and have your Order Confirmation email ready.
  • Shipping and handling charges are not refundable unless the return is due to Advance Auto Parts' error.

In-Store Returns

  • Products can be returned to any Advance Auto Parts store.
  • If returning without proof of purchase, a valid photo ID (Driver's License, State ID, Military ID, Permanent Resident Card, or Border Crossing Card) is required and will be recorded.

Membership & Rewards Benefits

  • Speed Perks members can use their Order Detail from the Order History section of their online account page as proof of purchase.

Damaged or Defective Items

  • Items returned for warranty may be exchanged or refunded in most cases. The warranty period is 45 days from the purchase date or any longer warranty printed on the receipt.
  • For defective exchanges, the defective item needs to be returned for a refund, and then the alternate item must be repurchased.

Exchange Policy

  • Returns can result in an exchange or refund.
  • Online orders do not currently support direct exchanges; a return for a refund is required, followed by a new purchase.

Additional Notes

  • Advance Auto Parts reserves the right to limit returns or exchanges at any time, for any reason.
  • A valid photo ID is required for returns without proof of purchase, and information from the ID will be retained in a company-wide database to authorize returns.