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Advance Auto Parts Return Policy
Last verified: 2026-03-19
Official Advance Auto Parts PolicyVerified
shop.advanceautoparts.com/o/returns
Video Guides
Return Conditions
- Item must be returned as 'NEW', meaning in its original condition and packaging.
- Item must be unopened and uninstalled.
- Must include all original materials supplied with the item.
Refund Methods
- Refunds are credited back to the original payment method.
- If the original credit/debit card is no longer active, the credit will be sent to the bank account associated with the original payment method.
- If the bank account is closed, the bank will route the credit to a new account, refund via check, or return the credit to Advance Auto Parts, which will then issue a check.
- Returns without proof of purchase receive an Advance Auto Parts merchandise gift card at the lowest selling price of the item in the last 45 days; no cash refunds are issued for such returns.
Exceptions & Restrictions
- Items identified as 'All Sales Final' are not eligible for return.
- Opened gaskets are nonrefundable.
- Electrical/electronic goods are nonrefundable.
- Third-party or outsourced merchandise, including certain Special Orders, Commercial Tools, and equipment, are subject to a 15% re-stocking fee.
- Clearance and 'AS IS' merchandise are non-refundable.
- Shipping and handling charges are not refundable unless the return is due to Advance Auto Parts' error.
- Core returns must be for the exact part purchased, in original packaging, and in fully rebuildable, undamaged condition. In some cases, fluids must be drained.
- Products purchased under a 'Buy One, Get One' offer may have specific return conditions.
Online / Mail Returns
- Online purchases can be returned to any Advance Auto Parts store.
- Bring original packaging, receipt, and have your Order Confirmation email ready.
- Shipping and handling charges are not refundable unless the return is due to Advance Auto Parts' error.
In-Store Returns
- Products can be returned to any Advance Auto Parts store.
- If returning without proof of purchase, a valid photo ID (Driver's License, State ID, Military ID, Permanent Resident Card, or Border Crossing Card) is required and will be recorded.
Membership & Rewards Benefits
- Speed Perks members can use their Order Detail from the Order History section of their online account page as proof of purchase.
Damaged or Defective Items
- Items returned for warranty may be exchanged or refunded in most cases. The warranty period is 45 days from the purchase date or any longer warranty printed on the receipt.
- For defective exchanges, the defective item needs to be returned for a refund, and then the alternate item must be repurchased.
Exchange Policy
- Returns can result in an exchange or refund.
- Online orders do not currently support direct exchanges; a return for a refund is required, followed by a new purchase.
Additional Notes
- Advance Auto Parts reserves the right to limit returns or exchanges at any time, for any reason.
- A valid photo ID is required for returns without proof of purchase, and information from the ID will be retained in a company-wide database to authorize returns.