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NFL Shop Refund Policy
Last verified
Official NFL Shop PolicyOfficial source
www.nflshop.com/what-is-your-return-policy/ch-2365
Rechecked : we reviewed the current policy text on nflshop.com. How we verify
How to Get a Refund — Step by Step
- 1Select "Start a return or exchange" on the NFL Shop returns page (it opens Track Order), or open the order in your account, to find your order; if the option doesn't appear, the item isn't eligible.
- 2Choose your refund method (original payment method or e-gift card); the choice is final.
- 3Select your return method: drop off at a Happy Returns® location with a QR code, or print the label and drop the package off at UPS.
When You Can Get a Refund
- Items must be unworn and include original tags and labels; items that don't meet these conditions won't be refunded and may be donated.
- Not returnable: clearance and Final Sale items, all custom/personalized items, trading cards, game-used items, vintage gear, Under Wraps and Emanate items.
- Purchases made at a venue must be returned to that specific venue.
- Items shipped from a Trusted Partner can be returned within 30 days of the shipping date.
- Defective, damaged or wrong items must be reported within 45 days of the ship date for a no-cost replacement or refund.
All Refund Methods
- Original payment method
- E-gift card
- Instant Refund powered by Reshop (eligible orders only)
Additional Notes
- If you choose a refund to your original payment method and use the provided return label or QR code, a return shipping fee of up to $9.99 is deducted unless the return is due to their error.
- Original shipping charges are not refunded.
- If you choose to receive an e-gift card for your refund, the $9.99 return label fee is waived.
- Gifts can be returned for an e-gift card which will be emailed to the gift recipient.
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