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Whole Foods Market Return Policy

Last verified: 2026-03-19

Official Whole Foods Market PolicyVerified

www.wholefoodsmarket.com/company-info/whole-foods-market-return-policy

Summary

Whole Foods Market offers a 30 days from date of purchase return window on most items. Whole Foods Market guarantees 100% customer satisfaction on every product sold.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via refunds will be made to the original form of payment. or if paid in cash, customer will receive cash.. Notable exceptions include alcoholic beverages are subject to state and/or local restrictions., gift cards sold at whole foods market cannot be returned or redeemed for cash or credit, except as required by law., wic purchases cannot lawfully be returned but may be exchanged for identical food items if the product is defective, spoiled or was out of code at the time of sale., and more.

Return Window

30 days from date of purchase

Receipt

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Category

grocery

Video Guides

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Return Conditions

  • Whole Foods Market guarantees 100% customer satisfaction on every product sold.
  • All returns require proof of purchase.
  • Returns must be made within 30 days of purchase.
  • Only products purchased at a Whole Foods Market store or wholefoodsmarket.com are eligible for return.
  • Apparel or shoes must be returned unworn and with tags attached.

Refund Methods

  • Refunds will be made to the original form of payment.
  • If paid in cash, customer will receive cash.
  • Returns using a gift receipt or Campus Card receive a Merchandise Return Card.

Exceptions & Restrictions

  • Alcoholic beverages are subject to state and/or local restrictions.
  • Gift cards sold at Whole Foods Market cannot be returned or redeemed for cash or credit, except as required by law.
  • WIC purchases cannot lawfully be returned but may be exchanged for identical food items if the product is defective, spoiled or was out of code at the time of sale.
  • Purchases made with a gift receipt or Campus Card are refunded in the form of a Merchandise Return Card.
  • Whole Foods Market reserves the right to deny returns, refunds, and exchanges to prevent fraud, suspected fraud, or abuse.
  • Damaged items (after purchase) may not be eligible for a refund.

Online / Mail Returns

  • Products purchased on wholefoodsmarket.com are eligible for return.
  • Amazon purchases can be returned at Whole Foods Market locations by starting the return on Amazon's Online Return Center, selecting Whole Foods as a drop-off, receiving a QR code, and bringing the item to the Customer Service desk or Pickup & Return kiosk.
  • No original shipping box, packing, or labeling is needed for Amazon returns at Whole Foods Market.

In-Store Returns

  • Bring the item to the Customer Service desk or Pickup & Return kiosk.
  • All returns require proof of purchase.
  • Returns must be made within 30 days of purchase.

Gift Returns

  • Purchases made with a gift receipt or Campus Card are refunded in the form of a Merchandise Return Card.
  • Gift cards sold at Whole Foods Market are non-refundable.

Membership & Rewards Benefits

  • If a receipt is lost, a customer service supervisor might be able to pull up a purchase if paid with a credit card or linked Amazon Prime account.
  • Prime savings are applied to transactions when identifying as an Amazon accountholder at checkout.
  • Amazon returns at Whole Foods Market are available to all, regardless of Prime membership, though free return eligibility may vary.

Damaged or Defective Items

  • Whole Foods Market guarantees 100% customer satisfaction on every product sold.
  • WIC purchases that are defective, spoiled, or out of code at the time of sale may be exchanged for identical food items.
  • Damaged items (after purchase by the customer) may not be eligible for a refund.

Exchange Policy

  • Whole Foods Market will gladly give a full refund or exchange with certain exceptions.
  • WIC purchases that are defective, spoiled, or out of code at the time of sale may be exchanged for identical food items.

Additional Notes

  • Whole Foods Market guarantees 100% customer satisfaction on every product sold.
  • All refunds must be processed in accordance with state or local laws that may include limitations or rights.
  • Whole Foods Market reserves the right to deny returns, refunds and exchanges including, but not limited to, preventing fraud, suspected fraud or abuse.