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Whole Foods Market Return Policy
Last verified: 2026-03-19
Official Whole Foods Market PolicyVerified
www.wholefoodsmarket.com/company-info/whole-foods-market-return-policy
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Return Conditions
- Whole Foods Market guarantees 100% customer satisfaction on every product sold.
- All returns require proof of purchase.
- Returns must be made within 30 days of purchase.
- Only products purchased at a Whole Foods Market store or wholefoodsmarket.com are eligible for return.
- Apparel or shoes must be returned unworn and with tags attached.
Refund Methods
- Refunds will be made to the original form of payment.
- If paid in cash, customer will receive cash.
- Returns using a gift receipt or Campus Card receive a Merchandise Return Card.
Exceptions & Restrictions
- Alcoholic beverages are subject to state and/or local restrictions.
- Gift cards sold at Whole Foods Market cannot be returned or redeemed for cash or credit, except as required by law.
- WIC purchases cannot lawfully be returned but may be exchanged for identical food items if the product is defective, spoiled or was out of code at the time of sale.
- Purchases made with a gift receipt or Campus Card are refunded in the form of a Merchandise Return Card.
- Whole Foods Market reserves the right to deny returns, refunds, and exchanges to prevent fraud, suspected fraud, or abuse.
- Damaged items (after purchase) may not be eligible for a refund.
Online / Mail Returns
- Products purchased on wholefoodsmarket.com are eligible for return.
- Amazon purchases can be returned at Whole Foods Market locations by starting the return on Amazon's Online Return Center, selecting Whole Foods as a drop-off, receiving a QR code, and bringing the item to the Customer Service desk or Pickup & Return kiosk.
- No original shipping box, packing, or labeling is needed for Amazon returns at Whole Foods Market.
In-Store Returns
- Bring the item to the Customer Service desk or Pickup & Return kiosk.
- All returns require proof of purchase.
- Returns must be made within 30 days of purchase.
Gift Returns
- Purchases made with a gift receipt or Campus Card are refunded in the form of a Merchandise Return Card.
- Gift cards sold at Whole Foods Market are non-refundable.
Membership & Rewards Benefits
- If a receipt is lost, a customer service supervisor might be able to pull up a purchase if paid with a credit card or linked Amazon Prime account.
- Prime savings are applied to transactions when identifying as an Amazon accountholder at checkout.
- Amazon returns at Whole Foods Market are available to all, regardless of Prime membership, though free return eligibility may vary.
Damaged or Defective Items
- Whole Foods Market guarantees 100% customer satisfaction on every product sold.
- WIC purchases that are defective, spoiled, or out of code at the time of sale may be exchanged for identical food items.
- Damaged items (after purchase by the customer) may not be eligible for a refund.
Exchange Policy
- Whole Foods Market will gladly give a full refund or exchange with certain exceptions.
- WIC purchases that are defective, spoiled, or out of code at the time of sale may be exchanged for identical food items.
Additional Notes
- Whole Foods Market guarantees 100% customer satisfaction on every product sold.
- All refunds must be processed in accordance with state or local laws that may include limitations or rights.
- Whole Foods Market reserves the right to deny returns, refunds and exchanges including, but not limited to, preventing fraud, suspected fraud or abuse.