What is Albertsons's return window?

Albertsons allows returns within Most online grocery items: 7 days after delivery or pick up. Own Brands products: 90 days with a receipt. of purchase. Product and receipt must be presented for a full refund. For online orders, notify the driver upon delivery or Store Associate upon pickup, or contact customer service within seven days after delivery or pick up. For Albertsons Own Brands products, contact within 90 days with a receipt if not completely satisfied. Returns without a receipt over $10 require manager approval. Items should not have damage caused by improper use, storage, or accidents after delivery, or ordinary wear and tear on durable goods for the satisfaction guarantee to apply.

Do I need a receipt to return items at Albertsons?

Receipt requirement: yes. Full refund issued based on the original method of payment when a receipt is presented.. Cash for cash refunds.. Cash for check refunds after a 7-day waiting period, or for refunds $20 or less.. Merchandise credit for approved refunds without a receipt (for the lowest selling price in the past 30 days).. Credit to the payment method used or credit on account for online orders.. New gift card if the original purchase was made with a gift card.. Funds returned directly to EBT Card for EBT purchases..

What items cannot be returned at Albertsons?

Baby formula, alcoholic beverages, and tobacco products cannot be returned or refunded once accepted for online orders.. Receipt is required for all alcohol, cigarette, and tobacco product refunds in-store; customer must be of legal age.. Alcohol product returns are limited to locations where allowed, must occur in-store, require a receipt confirming purchase from the same store, and the customer must be 21+ years of age.. WIC purchases cannot be refunded and can only be exchanged for identical (exact brand and size) food items.. The satisfaction guarantee does not cover damage caused by improper use, storage, or accidents after delivery, or any ordinary wear and tear on durable goods.. Products purchased from non-Albertsons affiliated retailers or third-party sellers (e.g., Instacart, Amazon.com) must be returned to that seller..

How will I get my refund from Albertsons?

Full refund issued based on the original method of payment when a receipt is presented.. Cash for cash refunds.. Cash for check refunds after a 7-day waiting period, or for refunds $20 or less.. Merchandise credit for approved refunds without a receipt (for the lowest selling price in the past 30 days).. Credit to the payment method used or credit on account for online orders.. New gift card if the original purchase was made with a gift card.. Funds returned directly to EBT Card for EBT purchases. Processing time: Check refunds are issued in cash after a 7-day waiting period..

← All return policies

Albertsons Return Policy

Last verified: 2026-03-19

Official Albertsons PolicyVerified

www.albertsons.com/faq/online-shopping.html

2026-03-19

Summary

Albertsons offers a Most online grocery items: 7 days after delivery or pick up. Own Brands products: 90 days with a receipt. return window on most items. Product and receipt must be presented for a full refund.. Receipt is required. Refunds are issued via full refund issued based on the original method of payment when a receipt is presented. or cash for cash refunds.. Notable exceptions include baby formula, alcoholic beverages, and tobacco products cannot be returned or refunded once accepted for online orders., receipt is required for all alcohol, cigarette, and tobacco product refunds in-store; customer must be of legal age., alcohol product returns are limited to locations where allowed, must occur in-store, require a receipt confirming purchase from the same store, and the customer must be 21+ years of age., and more. Refund processing: Check refunds are issued in cash after a 7-day waiting period..

Return Window

Most online grocery items: 7 days after delivery or pick up. Own Brands products: 90 days with a receipt.

Receipt

yes

Return Conditions

Product and receipt must be presented for a full refund.
For online orders, notify the driver upon delivery or Store Associate upon pickup, or contact customer service within seven days after delivery or pick up.
For Albertsons Own Brands products, contact within 90 days with a receipt if not completely satisfied.
Returns without a receipt over $10 require manager approval.
Items should not have damage caused by improper use, storage, or accidents after delivery, or ordinary wear and tear on durable goods for the satisfaction guarantee to apply.

Refund Methods

Full refund issued based on the original method of payment when a receipt is presented.
Cash for cash refunds.
Cash for check refunds after a 7-day waiting period, or for refunds $20 or less.
Merchandise credit for approved refunds without a receipt (for the lowest selling price in the past 30 days).
Credit to the payment method used or credit on account for online orders.
New gift card if the original purchase was made with a gift card.
Funds returned directly to EBT Card for EBT purchases.

Exceptions & Restrictions

Baby formula, alcoholic beverages, and tobacco products cannot be returned or refunded once accepted for online orders.
Receipt is required for all alcohol, cigarette, and tobacco product refunds in-store; customer must be of legal age.
Alcohol product returns are limited to locations where allowed, must occur in-store, require a receipt confirming purchase from the same store, and the customer must be 21+ years of age.
WIC purchases cannot be refunded and can only be exchanged for identical (exact brand and size) food items.
The satisfaction guarantee does not cover damage caused by improper use, storage, or accidents after delivery, or any ordinary wear and tear on durable goods.
Products purchased from non-Albertsons affiliated retailers or third-party sellers (e.g., Instacart, Amazon.com) must be returned to that seller.

Online / Mail Returns

Items purchased through the Online Grocery Ordering Service can be returned for a full refund or credit on account if not satisfied.
Notify the driver upon delivery or the Store Associate upon pickup, or contact customer service within seven days after delivery or pickup.
Refunds are issued as a credit to the payment method used or as a credit on account that can be applied to your next online order.
Missing items or unsatisfactory substituted items from online orders can be refunded if reported within 48 hours of delivery or pickup.

In-Store Returns

A full refund will be issued when the product and receipt are presented.
Refunds without a receipt over $10 require manager approval and are issued as merchandise credit for the lowest selling price in the past 30 days.
Alcohol products must be returned in-store where allowed by law, with a receipt confirming purchase from the same store, and by a person 21 years or older.

Gift Returns

If a product was purchased using a gift card, the refund will be provided via a new gift card.

Membership & Rewards Benefits

For Own Brands returns handled by Customer Support, a credit may be applied to your For U account.

Damaged or Defective Items

If not satisfied with any item purchased online, it can be returned for a full refund or credit.
The satisfaction guarantee does not cover damage caused by improper use, storage, accidents after delivery, or ordinary wear and tear on durable goods.
Missing items or unsatisfactory substituted items from online orders can be refunded if reported within 48 hours of delivery or pickup.

Price Adjustments

Albertsons for U systems are designed to honor the lowest price for an item at the time of purchase.
Customers are notified via email of any price increases for Schedule & Save items and have the ability to edit or cancel such orders.

Exchange Policy

WIC purchases can only be exchanged for identical (exact brand and size) food items.

Additional Notes

Refunds without a receipt that are over $10 require manager approval and are issued as merchandise credit for the lowest selling price in the past 30 days.
If not satisfied with a substituted item or if an item is missing from an online order, a full refund can be requested within 48 hours of delivery or pickup.
Albertsons guarantees fresh produce or your money back.
Albertsons guarantees 100% product satisfaction for their private label (Own Brands) products.