What is Made In Cookware's return window?

Made In Cookware allows returns within 60 days of purchase. Any Made In product can be returned within 60 days of delivery. Used returns are allowed. Items must include all original components. If a gift with purchase was included, it must also be returned in its original condition for a full refund.

Do I need a receipt to return items at Made In Cookware?

Receipt requirement: digital ok. Refund. Store credit.

What items cannot be returned at Made In Cookware?

Consumables.. Customized items.. Final sale items.. Limited-edition releases.. Normal discoloration, patina, or seasoning on Stainless Clad is not a reason for return..

How will I get my refund from Made In Cookware?

Refund. Store credit Processing time: Within 3-7 business days after the return is received and checked in at the warehouse..

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Made In Cookware Return Policy

Last verified Oct 12, 2026

Official Made In Cookware PolicyOfficial source

madeincookware.com/pages/made-in-cookware-returns-exchanges

Oct 12, 2026

Policy changed on Oct 12, 2026

Return window extended from 45 to 60 days; $11.99 handling fee dropped, returns now free and used items OK

We updated this page from Made In Cookware's new policy text on madeincookware.com.

Rechecked Oct 12, 2026: we reviewed the current policy text on madeincookware.com. How we verify

Summary

Made In Cookware offers a 60 days return window on most items. Any Made In product can be returned within 60 days of delivery.. Receipt is required. Refunds are issued via refund or store credit. Notable exceptions include consumables., customized items., final sale items., and more. Refund processing: Within 3-7 business days after the return is received and checked in at the warehouse..

Return Window

60 days

Receipt

digital ok

Return Conditions

Any Made In product can be returned within 60 days of delivery.
Used returns are allowed.
Items must include all original components.
If a gift with purchase was included, it must also be returned in its original condition for a full refund.

Refund Methods

Refund
Store credit

Exceptions & Restrictions

Consumables.
Customized items.
Final sale items.
Limited-edition releases.
Normal discoloration, patina, or seasoning on Stainless Clad is not a reason for return.

Online / Mail Returns

Returns for orders placed in the US and US territories are started online; you need your order number and shipping zip code.
Made In covers return shipping (one return per order) with a prepaid label for orders in the contiguous US.
Using a return label not provided by Made In will delay your refund, and that shipping cost is not reimbursed.

Gift Returns

To receive a full refund for an order that included a gift with purchase, both the primary product and the complimentary gift must be returned.
If the gift is not returned, its MSRP value will be deducted from the refund amount.
Gifts with purchase cannot be individually exchanged or refunded.

Damaged or Defective Items

If a package arrives damaged, email hello@madeincookware.com with clear photos of the damage for a replacement.

Exchange Policy

Items can be exchanged within the 60-day return window.
Gifts with purchase cannot be exchanged individually.

Additional Notes

Orders placed in the EU or shipped outside the US and US territories use separate return portals.
Discount codes cannot be combined with 'Gift with Purchase' promotions.

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