← All return policies
Living Spaces Return Policy
Last verified: 2026-03-20
Official Living Spaces PolicyVerified
www.livingspaces.com/company/store-policies
Return Conditions
- Returns must be made within 7 days of receipt of the item(s).
- Items must be in new condition and in the original packaging.
- A 10% restocking fee applies to all regular stock furniture returns.
- Accessories such as rugs, lamps, and wall art do not incur a restocking fee.
Refund Methods
- Refunds are generally issued to the original form of payment.
Exceptions & Restrictions
- Custom Special Order items and 'as-is' marked items are not accepted for return.
- Mattresses, box springs, pillows, comforter sets, and other bedding products cannot be returned or exchanged.
- Clearance 'as-is' items and floor models are final sale.
Online / Mail Returns
- To initiate a return for an online order, customers must call Guest Services to obtain a Return Merchandise Authorization (RMA) number.
- The customer is responsible for the return shipping costs.
- Items can be returned to any Living Spaces store location or shipped to a designated return facility.
In-Store Returns
- Items can be returned to any Living Spaces store location.
- An RMA number from Guest Services is required before returning items to a store.
Damaged or Defective Items
- For damaged or defective items, customers should contact Guest Services at 877.266.7033.
- Living Spaces offers a limited one (1) year warranty against defects in workmanship and material.
Price Adjustments
- If an item goes on sale within 30 days of purchase, Living Spaces will refund the difference.
Exchange Policy
- Exchanges are not offered; however, customers can return an item for a refund within 7 days and place a new order.
- For reselections on regular stock items for a lesser value, a 10% restocking fee and a redelivery fee will be charged.
- Exchanges must be requested within 7 days of receiving the item, and the pickup must be within 21 days of receipt.
Additional Notes
- Original shipping, delivery, and handling charges are non-refundable, except for damaged or defective merchandise.
- If a return requires a pickup from your home, a pickup fee will be charged.