What is Kirkland's's return window?

Kirkland's allows returns within 30 days for most items. Items returned after 30 days will be refunded on a gift card for the current value of the item plus tax. Kirkland's reserves the right to refuse any return past 90 days from the purchase date. of purchase. Items must be returned in the same condition as sold. Proof of purchase is required (order confirmation email or original receipt). Items should be in new, unused condition, with all original packaging, tags, and accessories intact (implied).

Do I need a receipt to return items at Kirkland's?

Receipt requirement: digital ok. Original form of payment for returns within 30 days of purchase with proof of purchase.. Gift card for items returned after 30 days from the purchase date.. Gift card for returns made without a receipt or order confirmation.. Gift card for gifts returned..

What items cannot be returned at Kirkland's?

Custom items (e.g., embroidered) are non-returnable unless damaged or defective.. Clearance items and items sold "As-Is" or with a damage discount are final sale.. Gift cards are non-refundable.. Shipping charges for online orders are non-refundable unless a damaged item is received.. Returns are not accepted at closing store locations.. Marketplace returns must be initiated through the marketplace seller..

How will I get my refund from Kirkland's?

Original form of payment for returns within 30 days of purchase with proof of purchase.. Gift card for items returned after 30 days from the purchase date.. Gift card for returns made without a receipt or order confirmation.. Gift card for gifts returned. Processing time: Refunds for items returned to the distribution center are processed within 14 days of receipt..

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Kirkland's Return Policy

Last verified: 2026-03-20

Official Kirkland's PolicyVerified

www.kirklands.com/custserv/custserv.jsp

2026-03-20

Summary

Kirkland's offers a 30 days for most items. Items returned after 30 days will be refunded on a gift card for the current value of the item plus tax. Kirkland's reserves the right to refuse any return past 90 days from the purchase date. return window on most items. Items must be returned in the same condition as sold.. Receipt is required. Refunds are issued via original form of payment for returns within 30 days of purchase with proof of purchase. or gift card for items returned after 30 days from the purchase date.. Notable exceptions include custom items (e.g., embroidered) are non-returnable unless damaged or defective., clearance items and items sold "as-is" or with a damage discount are final sale., gift cards are non-refundable., and more. Refund processing: Refunds for items returned to the distribution center are processed within 14 days of receipt..

Return Window

30 days for most items. Items returned after 30 days will be refunded on a gift card for the current value of the item plus tax. Kirkland's reserves the right to refuse any return past 90 days from the purchase date.

Receipt

digital ok

Return Conditions

Items must be returned in the same condition as sold.
Proof of purchase is required (order confirmation email or original receipt).
Items should be in new, unused condition, with all original packaging, tags, and accessories intact (implied).

Refund Methods

Original form of payment for returns within 30 days of purchase with proof of purchase.
Gift card for items returned after 30 days from the purchase date.
Gift card for returns made without a receipt or order confirmation.
Gift card for gifts returned.

Exceptions & Restrictions

Custom items (e.g., embroidered) are non-returnable unless damaged or defective.
Clearance items and items sold "As-Is" or with a damage discount are final sale.
Gift cards are non-refundable.
Shipping charges for online orders are non-refundable unless a damaged item is received.
Returns are not accepted at closing store locations.
Marketplace returns must be initiated through the marketplace seller.

Online / Mail Returns

Customers can return items by mail.
A return label can be printed online via order lookup or by signing in to view order history.
A return shipping fee of 10% may be applied to items returned directly to Kirkland's distribution center, which will reduce the refund amount.

In-Store Returns

Returns can be made at any Kirkland's store location (excluding closing stores).
Bring the item(s) and your order confirmation email or original receipt.
Returns and exchanges made within 30 days of purchase with proof of purchase will be refunded to the original form of payment.
Items returned to a store without a receipt or order confirmation will be refunded to a gift card for the lowest selling price plus tax.

Gift Returns

For gifts returned by mail or in-store, a gift card will be issued for the lower of the purchase price or the lowest selling price of the item within the last 90 days plus local sales tax.
Shipping charges are non-refundable for gift returns.

Damaged or Defective Items

Kirkland's Home will refund shipping charges with proof of damage.
For custom items, if there is damage or a defect, a replacement will be provided.
If a damaged web order item cannot be replaced due to limited quantities, a refund will be offered.

Price Adjustments

A one-time price adjustment is offered within 14 days of the purchase date with an original receipt, excluding seasonal merchandise.

Exchange Policy

Exchanges can be made up to thirty (30) days from the date of purchase.
Items returned after 30 days from the purchase date may be exchanged or issued a gift card for the purchase price.

Additional Notes

Kirkland's reserves the right to deny any return if a customer does not have a proof of purchase.
Kirkland's reserves the right to refuse any item that is past ninety (90) days from the date of purchase.