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FlexiSpot Return Policy

Last verified: 2026-03-20

Official FlexiSpot PolicyVerified

www.flexispot.com/return-refund-policy

Summary

FlexiSpot offers a 30 days of receipt return window on most items. Items must be returned in “like new” condition.. Receipt is required. Refunds are issued via refunds are processed and credited within 7 to 10 days of receipt.. Notable exceptions include the 30-day risk-free policy is only for orders within the continental united states., orders made via 3rd-party sellers, including amazon, are not eligible for the return policy., products sold on flexispot.com are non-refundable and non-returnable beyond 30 days from the delivery date, provided there are no quality issues., and more.

Return Window

30 days of receipt

Receipt

digital ok

Category

home

Return Conditions

  • Items must be returned in “like new” condition.
  • A Return Merchandise Authorization (RMA) number is required for all returns.
  • All returned items must be disassembled and repackaged as they were originally received.

Refund Methods

  • Refunds are processed and credited within 7 to 10 days of receipt.

Exceptions & Restrictions

  • The 30-day risk-free policy is only for orders within the continental United States.
  • Orders made via 3rd-party sellers, including Amazon, are not eligible for the return policy.
  • Products sold on FlexiSpot.com are non-refundable and non-returnable beyond 30 days from the delivery date, provided there are no quality issues.

Damaged or Defective Items

  • Items damaged in transit may be returned or replaced under the Risk Free 30-Day Guarantee.
  • For defective products, FlexiSpot will replace the defective parts at no charge.

Additional Notes

  • No restocking fee is applied for items returned in “like new” condition within the 30-day window.
  • You will be responsible for shipping the products to the return address provided with the RMA number.
  • It is strongly suggested to use a traceable and insurable shipping method for returns.

What Redditors Are Saying

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1
r/StandingDesk·2y ago

Flexispot return policy when purchased via Amazon

Hello, I recently bought a desk from Flexispot, and while in theory the color and size seemed to be great, it actually looks way too big, and the color does not match in my room. Thus, I was looking to return the desk. However, I noticed that if I purchased the desk through Amazon, I'm not eligible

6 comments
2
r/FlexiSpot_Official·2y ago

Flexispot has terrible customer service, still haven't gotten refund

Buying and trying to return my C7 chair has been a nightmare. As of right now, I started the refund process and I tried taking it apart but I cant get the gas cylinder out. I called support and they told me to send a video to their support email, I did and called back and was told that I should be g

3 comments
1
r/FlexiSpot_Official·1y ago

Flexispot Refund Policy Question

So! I have a dilemma. I got the E5 desk in dark bamboo, it arrived damaged, they were kind enough to send a replacement which was not damaged, and it’s been set up for a week .. just one problem. I don’t like it. The dark bamboo is DARK and doesn’t match any desk shelf or accessory on the market. I

1 comments
8
r/FlexiSpot_Official·1y ago

Flexispot Nightmare: Over a Month of Broken Promises, Missing Products, and a Refund Battle

In November 2024, I ordered a standing desk from Flexispot, which included the frame and a bamboo table top. While the frame arrived within a few days, the table top never arrived. By mid-December, I contacted Flexispot to inquire about the delay. Initially, I was told it would arrive on December 18

16 comments