FlexiSpot Return Policy
Last verified
www.flexispot.com/return-policy
Rechecked : flexispot.com still states the headline terms shown here (30 days). How we verify
Return Conditions
- Items must be returned in their original factory packaging and in “like new” condition.
- A Return Merchandise Authorization (RMA) number is required for all returns.
- All returned items must be disassembled and repackaged as they were originally received.
- Returned items are inspected before a refund is issued.
Refund Methods
- Refunds are processed and credited within 7 to 10 days of receipt.
Exceptions & Restrictions
- The 30-day risk-free policy is only for orders within the continental United States.
- Clearance items are final sale and cannot be returned or exchanged.
- Products sold on FlexiSpot.com are non-refundable and non-returnable beyond 30 days from the delivery date, provided there are no quality issues.
- Recliners, sofas and saunas have separate rules, including a 20% restocking fee on returns.
- Mattresses have a 365-night sleep trial and bed frames a 100-day trial, each with its own rules.
Damaged or Defective Items
- Items damaged in transit may be returned or replaced under the Risk Free 30-Day Guarantee.
- For defective products, FlexiSpot will replace the defective parts at no charge.
Additional Notes
- No restocking fee is applied for items returned in “like new” condition within the 30-day window; other items are subject to a 10% restocking fee.
- No shipping fee is applied for returns under the 30-day risk-free policy.
- You will be responsible for shipping the products to the return address provided with the RMA number.
- It is strongly suggested to use a traceable and insurable shipping method for returns.
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What Redditors Are Saying
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