Carhartt Return Policy
Last verified: 2026-03-20
www.carhartt.com/carhartt-faqs
Video Guides
Return Conditions
- Items must be in their original condition.
- All tags must be attached.
Refund Methods
- Original method of payment
Exceptions & Restrictions
- Original shipping costs are non-refundable.
- Carhartt Reworked items have a separate return process.
- Exchanges are not available.
Online / Mail Returns
- Online returns can be initiated through the Carhartt website.
Gift Returns
- Refunds for gift cards may take 5-7 business days to process.
Damaged or Defective Items
- Contact customer service for defective, damaged, or incorrect items.
Price Adjustments
- Carhartt does not offer price matching.
Exchange Policy
- Exchanges are not offered.
Additional Notes
- A return portal is available on the website for orders within the US.
- Only one promo code can be used per order.
What Redditors Are Saying
What do you think of Carhartt WIP return policy and customer services?
I have an item that is defective but since I didn’t notice it within 14 days and I’ve worn it, they won’t acknowledge exchanges (replacement, i guess since i’ve worn it) and offered me a onetime 15% off discount code on full priced items. I own five to six pieces of clothing from Carhartt WIP but I
ULPT Request: How can I exchange this Carhartt jacket for one that I actually want? (They won't allow returns)
So Carhartt accidentally sent me 2 of the same jacket and I've returned one for the jacket I actually wanted. Now I have this extra one, brand new, and way too big for me. Besides selling it on eBay... What are ways that I can send it back to them and get a jacket I actually want? I was thinking of
Carhartt WIP has the biggest joke of a return policy I've ever seen
[what is this shit!?!](http://shop.carhartt-wip.com/page/faq-us#Returns) All I want is one t-shirt, not $100 worth of stuff that I'll need to return half of, at my own expense. That I only have to return because I don't want to spend that much fucking money!
ULPT Request: Need to return the wrong sized Carhartt for an exchange.
My dad gifted me a Large Carhartt “Full Swing” jacket (RN#14806). I’m really OCD about clothes, and while it’s a great jacket, I’m a medium, and it puffs up quite a bit in weird ways. I think he got it at Ace a couple years ago if that helps. I’m wondering if there’s any way I could buy another one