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Calvin Klein Return Policy
Last verified
Official Calvin Klein PolicyOfficial source
help.calvinklein.us/s/article/returns-policy
Rechecked : help.calvinklein.us still states the headline terms shown here (30 days). How we verify
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Return Conditions
- Items must be unworn with tags attached.
- Online returns must be received by the warehouse within the return window.
- Include the return slip with the unworn items in the return package.
Refund Methods
- Refunds will be credited to the original form of payment.
Exceptions & Restrictions
- Items marked final sale cannot be returned or exchanged.
- Worn items or items without tags are not eligible for return.
- Online orders cannot be returned to the Calvin Klein SoHo location.
Online / Mail Returns
- A flat rate return shipping fee of $4.95 will be deducted from the refund.
- To initiate a return, you can use the 'Start A Return' link on the website to access your return slip.
- If you are unable to print the return slip, you must include your order number, name, address, phone number, email address, reason for return, purchase date, and payment method with the return.
In-Store Returns
- Apparel and accessories purchased from calvinklein.us can be returned to any Calvin Klein Retail or Company Store free of charge.
- You must present your return slip at the store to process the online return.
- Online orders cannot be returned to the Calvin Klein Soho store.
Membership & Rewards Benefits
- My Calvin Rewards members have an extended return window of 45 days from the shipping confirmation date.
- My Calvin Rewards members get free returns on all online orders.
Price Adjustments
- Calvin Klein does not honor price adjustments for merchandise purchased on calvinklein.us.
Exchange Policy
- Exchanges are not processed online or in-store.
- To exchange an item, you must return the original item and place a new order for the desired item.
Additional Notes
- If your refund is less than the $4.95 return fee, the fee is charged to your original form of payment once the return is processed.
- Calvin Klein emails you when your return has been processed.
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