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Bombas Return Policy

Last verified: 2026-03-19

Official Bombas PolicyVerified

bombas.com/pages/happiness-guarantee

Summary

Bombas offers a 30 days for a refund return window on most items. Items can be returned in any condition, even if they have been washed or have holes.. Receipt is required. Refunds are issued via original payment method or store credit. Holiday extension: For purchases made in November and December, the refund window is extended to 60 days. Notable exceptions include replacements or exchanges will only be mailed to the country where the original item was shipped., donation items are not triggered by replacement or exchange products., bombas reserves the right to deem an individual ineligible for the happiness guarantee due to misuse or abuse., and more.

Return Window

30 days for a refund

Receipt

digital ok

Category

clothing

Holiday Extension

For purchases made in November and December, the refund window is extended to 60 days.

Return Conditions

  • Items can be returned in any condition, even if they have been washed or have holes.
  • If it has been longer than the refund window, customers can receive a free exchange, replacement, or store credit with no expiration.
  • The policy is referred to as the "Happiness Guarantee".

Refund Methods

  • Original payment method
  • Store credit

Exceptions & Restrictions

  • Replacements or exchanges will only be mailed to the country where the original item was shipped.
  • Donation items are not triggered by replacement or exchange products.
  • Bombas reserves the right to deem an individual ineligible for the Happiness Guarantee due to misuse or abuse.

Online / Mail Returns

  • Customers can start a return online.
  • If you do not have your order number, you can log into your Bombas account to find past orders.

Damaged or Defective Items

  • If you have a quality issue with your Bombas, you are covered by the Happiness Guarantee.

Exchange Policy

  • Exchanges are available for free at any time.

Additional Notes

  • The Happiness Guarantee applies to socks, underwear, t-shirts, and slippers.
  • For every item purchased, Bombas donates a clothing item of the same kind to those experiencing homelessness.

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