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Bombas Return Policy
Last verified
Official Bombas PolicyOfficial source
bombas.com/pages/happiness-guarantee
Return Conditions
- Items can be returned in any condition, even if they have been washed or have holes.
- If it has been longer than the refund window, customers can receive a free exchange, replacement, or store credit with no expiration.
- The policy is referred to as the "Happiness Guarantee".
Refund Methods
- Original payment method
- Store credit
Exceptions & Restrictions
- Replacements or exchanges will only be mailed to the country where the original item was shipped.
- Donation items are not triggered by replacement or exchange products.
- Bombas reserves the right to deem an individual ineligible for the Happiness Guarantee due to misuse or abuse.
Online / Mail Returns
- Customers can start a return online.
- If you do not have your order number, you can log into your Bombas account to find past orders.
Damaged or Defective Items
- If you have a quality issue with your Bombas, you are covered by the Happiness Guarantee.
Exchange Policy
- Exchanges are available for free at any time.
Additional Notes
- The Happiness Guarantee applies to socks, underwear, t-shirts, and slippers.
- For every item purchased, Bombas donates a clothing item of the same kind to those experiencing homelessness.
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What Redditors Are Saying
185
r/BuyItForLife·11mo ago
Bombas Replacement Policy: the fine print
I bought a pair of Bombas in 2020, but only learned about their replacement policy today. The website says: "Free replacements, exchanges, or returns for store credit with no expiration date after purchase—no matter how many times you’ve washed your item (or how many holes your dog has chewed in the
86 comments
3
r/BuyItForLife·8mo ago
Bombas return policy
Hi all, Here's my question: Is it fair to be "unhappy" and seek a refund for Bombas socks when I put a hole in them from regular use even though I KNOW they're going to wear out quickly? I have worn Bombas socks for a while. They are super comfy. They are my go-to socks. Whenever they're in my drawe
51 comments