What is Batteries Plus's return window?

Batteries Plus allows returns within 14 days of purchase, or delivery if we shipped the product directly to you. of purchase. Products must be in an unused and saleable condition. Product returns require a proof of purchase or original receipt. If you are shipping the product back to Batteries Plus, it must be received by their warehouse within 45 days from the date your product was delivered.

How will I get my refund from Batteries Plus?

Refunds for purchases made by credit card will be credited back to the card used to make the purchase.. Cash refunds for purchases under $20 may be received at a Batteries Plus® retail store only.. For return requests in amounts over $20, refunds may be in the form of a check mailed to customer's home address. Processing time: Refunds for purchases made by check require a ten (10) day waiting period from date of purchase..

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Batteries Plus Return Policy

Q: Do I need a receipt to return items at Batteries Plus?

Receipt requirement: yes. Refunds for purchases made by credit card will be credited back to the card used to make the purchase.. Cash refunds for purchases under $20 may be received at a Batteries Plus® retail store only.. For return requests in amounts over $20, refunds may be in the form of a check mailed to customer's home address..

Last verified: 2026-03-20

Official Batteries Plus PolicyVerified

www.batteriesplus.com/policies/returns

2026-03-20

Summary

Batteries Plus offers a 14 days of purchase, or delivery if we shipped the product directly to you. return window on most items. Products must be in an unused and saleable condition.. Receipt is required. Refunds are issued via refunds for purchases made by credit card will be credited back to the card used to make the purchase. or cash refunds for purchases under $20 may be received at a batteries plus® retail store only.. Notable exceptions include returns are not applicable to tech center rebuilds and generators., defective products are covered under a separate warranty policy., freight expense is not refundable., and more. Refund processing: Refunds for purchases made by check require a ten (10) day waiting period from date of purchase..

Return Window

14 days of purchase, or delivery if we shipped the product directly to you.

Receipt

yes

Return Conditions

Products must be in an unused and saleable condition.
Product returns require a proof of purchase or original receipt.
If you are shipping the product back to Batteries Plus, it must be received by their warehouse within 45 days from the date your product was delivered.

Refund Methods

Refunds for purchases made by credit card will be credited back to the card used to make the purchase.
Cash refunds for purchases under $20 may be received at a Batteries Plus® retail store only.
For return requests in amounts over $20, refunds may be in the form of a check mailed to customer's home address.

Exceptions & Restrictions

Returns are not applicable to Tech Center Rebuilds and Generators.
Defective products are covered under a separate Warranty Policy.
Freight expense is not refundable.

Online / Mail Returns

A return request must occur within 14 days of purchase, or delivery if the product was shipped directly to you.
If shipping the product back to the warehouse, it must be received within 45 days from the date your product was delivered.
For specific labeling instructions when shipping a return, customers should call 1-800-677-8278 or email customercare@batteriesplus.com.

In-Store Returns

Return requests for unused products or warranty claims for defective products may be processed at a Batteries Plus® retail store.
Cash refunds for purchases under $20 may be received at a Batteries Plus® retail store only.

Damaged or Defective Items

Defective products are covered under a separate Warranty Policy.
The Warranty Policy honors claims unless the defect is caused by owner/user abuse, negligence, or if the product was not used as intended.
A warranty claim may require product analysis prior to issuance of a credit or replacement, which may take up to two (2) business days to process.

Additional Notes

This policy covers all non-defective return requests made on purchases from BatteriesPlus.com.
The policy aims for complete customer satisfaction with purchases.
Returns or warranty claims can be initiated at a Batteries Plus® retail store or by calling 800-677-8278.