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Natural Grocers Return Policy

Last verified: 2026-03-20

Official Natural Grocers PolicyVerified

www.naturalgrocers.com/returns-and-refund-policies

Summary

Natural Grocers offers a 30 days return window on most items. A state-issued photo ID is required for returns.. Receipt is required. Refunds are issued via store credit or company check. Notable exceptions include bulk items in manufacturer's 25 to 50-pound packages are not accepted for return or exchange., special order products cannot be returned or exchanged., clearance items are final sale and cannot be returned., and more.

Return Window

30 days

Receipt

yes

Category

grocery

Return Conditions

  • A state-issued photo ID is required for returns.
  • A maximum of 2 items per receipt may be returned.
  • Books may be returned as long as they are in a sellable condition and do not show signs of wear.

Refund Methods

  • Store Credit
  • Company Check

Exceptions & Restrictions

  • Bulk items in manufacturer's 25 to 50-pound packages are not accepted for return or exchange.
  • Special order products cannot be returned or exchanged.
  • Clearance items are final sale and cannot be returned.
  • Gift cards are final sale and cannot be refunded.
  • Opened American Biologics, May Way, or Pill Bags brand products are not accepted for return or exchange.

Additional Notes

  • Returns must be left with a cashier prior to shopping.
  • Unused juicers and appliances in their original packaging with all parts and the warranty card may be returned.
  • Refunds for purchases made by a check over $20 will be issued as store credit or a company check, which may take a minimum of 30 days to issue.