AutoNation Return Policy
Last verified: 2026-03-20
www.autonation.com/frequently-asked-questions
Return Conditions
- Applies to all used vehicles sold by AutoNation.
- The Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first.
- Vehicle must be returned to the AutoNation store where it was purchased.
Refund Methods
- The policy states a "Money-Back Guarantee", implying a refund to the original form of payment.
Exceptions & Restrictions
- The return policy does not apply to vehicles delivered to customers out of state.
- New vehicles are not mentioned as being covered by the Money-Back Guarantee.
- Does not apply to parts purchased from AutoNationParts.com, which has a separate return policy.
In-Store Returns
- To return a vehicle, you must bring it back to the AutoNation dealership where it was purchased.
Additional Notes
- AutoNation refers to their return policy as a "Money-Back Guarantee".
- Some dealership-specific pages mention a 3-day, 150-mile Money-Back Guarantee.
What Redditors Are Saying
Autonation trying to keep my money for a return?
*Edit* : as no surprise to any of the car salesman on this thread, autonation wrote a check 2 weeks later for the $15k refund. I cashed it in and assume it won't bounce. So, they weren't trying to scam me or anything. Original post: So I went into an automation Toyota of winter park and basically go
How does Autonation Car Return Policy work in this Case?
So I bought a used car and paid for it using: ​ \- A Trade In \- Paying the rest using my debit card ​ **So if I return the car, which of the following happens, do I pick which choice?** ​ A. I get the trade-in back and whatever I paid using my debit card. &#x200
Autonations 5 Day Return Policy
Hi, I signed papers for a used BMW from an Autonation store here in Arizona. The car is being shipped from an Autonation dealership in Texas. This is my first time purchasing a car sight unseen, and was wondering if anyone knew if Autonation's 5 Day, 250 Mile return policy would still apply in my ca
How long should it reasonably take to get my cash back from an Autonation return?
I’m in the market for a family EV and found a nice deal on a used Kia EV6. It’s through an autonation dealer around Orlando, lists the 5 day/250 mile return policy and the salesperson even talked it up during the test drive. I traded in my car, paid the $31k difference in cash, left that day. Now, m