What is Vitamix's return window?

Vitamix allows returns within 60 days of purchase. A Return Authorization (RA) number is required for all returns. For a full refund, blenders must be returned within 60 days of purchase from Vitamix.com, the Vitamix Household Customer Care Center, or Vitamix Direct Shows. Returns after the 60-day trial period are subject to a restocking fee and the customer is responsible for shipping costs. Commercial merchandise must be new/unused and in its original, unopened carton to be eligible for return.

Do I need a receipt to return items at Vitamix?

Receipt requirement: lookup available. Original payment method.

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Vitamix Return Policy

Last verified Oct 12, 2026

Official Vitamix PolicyOfficial source

www.vitamix.com/us/en_us/customer-service/return-policy

Oct 12, 2026

Rechecked Oct 12, 2026: vitamix.com still states the headline terms shown here (60 days). How we verify

Summary

Vitamix offers a 60 days return window on most items. A Return Authorization (RA) number is required for all returns.. Receipt is not strictly required — purchases can be looked up. Refunds are issued via original payment method. Notable exceptions include products purchased from retail stores or other websites must be returned to the original retailer., cookbooks are final sale and cannot be returned., no product returns are accepted after 1 year from the purchase date., and more.

Return Window

60 days

Receipt

lookup available

Return Conditions

A Return Authorization (RA) number is required for all returns.
For a full refund, blenders must be returned within 60 days of purchase from Vitamix.com, the Vitamix Household Customer Care Center, or Vitamix Direct Shows.
Returns after the 60-day trial period are subject to a restocking fee and the customer is responsible for shipping costs.
Commercial merchandise must be new/unused and in its original, unopened carton to be eligible for return.

Refund Methods

Original payment method

Exceptions & Restrictions

Products purchased from retail stores or other websites must be returned to the original retailer.
Cookbooks are final sale and cannot be returned.
No product returns are accepted after 1 year from the purchase date.
Special merchandise built to a buyer's specification is not returnable.

Additional Notes

Vitamix offers a risk-free, 60-day in-home trial for blenders purchased directly, and will pay for return shipping if returned within this period.
A restocking fee applies to returns made after 60 days: 15% for 61-90 days, 25% for 91 days to 6 months, and 35% for 6 months to 1 year.
To initiate a return, you must call 1-800-848-2649 (option 1) to obtain a Return Authorization (RA) number.